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March 2024 by Kevin Smith
They lost my license and it has been complicating my life beyond what is even slightly needed.
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March 2024 by Lin Watchorn (Green Cow Land)
Terrible. If you drop off packages. They won't scan them. Instead they'll get delayed. Almost every single time. The employees are rude. Just go to the Kearns one down the street. They are so much better there.
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February 2024 by Sindy Morales
Horrible service
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February 2024 by Jr Shrew
I kept trying to chane my address online and it wouldn’t let me
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February 2024 by Kim Wan
We coming apply us passport and waiting for 35 minutes then I lock the door she coming and so rude hold on doesn’t say apologize doesn’t say sorry for waiting there more the 35 minutes so bad customer serviceI am requesting management take action. This local West Jordan post office
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January 2024 by Nancy Morton
I mailed a Christmas card to my son in Seattle15 days ago, and he has not received it. Also, we got our neighbors' mails in our mailbox sometimes.
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December 2023 by Rachael Walk
I’m lucky if I get some of my mail or packages. I have never had a mailman or lady miss deliver as often as this. Just this past week I had two packages say they were delivered in my mailbox and they were not there. Clearly delivered into another mailbox. You need better workers, who know how to read an address. Been here for 3 years and always losing my packages/mail. I have gotten other peoples packages and have to deliver it to them myself. That’s sad!!
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December 2023 by Edward Nielsen
Terrible customer service. I just want to talk to a person not a machine that can’t get right what I’m saying! They left me a note but won’t let me talk to a person. If you don’t give the machine the right info it won’t give you a person it just hangs up on you. And I can’t give it the right information cause it misunderstands me. I’m just trying to get info on what they meant and I can’t get through to anybody. What a joke. Quit relying on a machine that doesn’t work just to save a few dollars and hire some actual people to serve your customers. But no that might take a few thousand a year away from somebodies pocket that makes multi millions. And we just can’t have people making a few grand a year to make your company more efficient!
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December 2023 by Talauati Seutafili
Great post office and good customer service they are helpful even when it's busy they find time to help there customers I highly recommended West Jordan post office hope you have wonderful experience God bless . . .
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October 2023 by S LR
Lost a package and then tried to deny that they ever had it, when the tracking information clearly showed that it was at the post office.Older woman with salt and pepper hair was extremely rude and could have cared less. Will be switching post offices for my P.O. Box when it’s time to renew.
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October 2023 by Olivia Maroney
Cherri was such an amazing employee to work with, she was very friendly as well as being very helpful. I will always go here, because of her! Such a good environment and such a good vibe! Give her a raise!!!
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October 2023 by Bushra Ibrahim
They are horrible, they stole my social security card and the manager was the worst I’ve ever seen. She was covering on the one who did it and her behaviour was beyond rudeness. I ended up filling a case with the police. Stay away from this location otherwise you are on high percentage to get identity theft.
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October 2023 by jordan dittmer
Got my passport here today, what amazing service! These people work hard, are professional, and made everything quick and easy. Couldn't ask for better, thank you thank you!-
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August 2023 by Jonathan Barber
I accidentally got my address wrong and saw it went through this post office. They dug around until they were able to find it. So grateful. Many thanks. Wonderful people.
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July 2023 by Jae Payne
I understand this is government run so I didn't expect anything super special. I dropped off a few letters I needed to send out and the staff inside were super friendly and helpful. Not that USPS needs good reviews but I just wanted to send some appreciation to Chris who helped me, who was cheerful and informative.
