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February 2024 by Bob Chavez
Overall I love Costco. I hate the WVC, Utah Costco pharmacy though. Have to get my parents meds here and it’s a hassle and wait most times. An hour wait for meds they have?
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November 2023 by Max C.
Horrible customer service and at the customer service desk. I stepped away from my cart for a second to help another customer. An employee threw my drink away and took my cart. I decide to leave, I use the bathroom on my way out. While using the paper towel machine an employee talks down to my because I'm getting annoyed it's not working. I give up and decide to go cancel my subscription at the customer service desk. Mario says "What can I help with.". I slam down my membership card and say I want to cancel my subscription. Pedro proceeds to say in a mocking tone "CRANKY!". I take a photo and complain to him. Mario then says "That's not even what that means, that means something else.". I didn't say what I thought it meant. I was annoyed by it. So not even an apology. I get a lie instead. Don't go here these people are horrible.
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November 2023 by Shannon Bloomfield
Today was the first time I tried using Costco Pharmacy and I am so glad I did. From the moment I called, I was greeted over the phone by a man named “Matt” who was so incredibly helpful. I explained to him that the medication my doctor prescribes is always on back order at the pharmacy I normally used; Matt looked up the name and milligrams of the medication and let me know that this location had it in stock. I told him I would give my doctor information where to send the prescription and he let me know the estimated time it would take since I was a new patient. He told me to call back after my dr sent it in. 2-3 hours later, I called back and was greeted by a woman this time (dangit I can’t remember her name), but she was just as helpful as Matt was. She let me know that my prescription called in and she would mark it as “waiting” so It would be ready by the time I arrived. When I arrived 30 minutes later, I received a text letting me know it was ready before I even walked in the door. There was no line when I got to the pharmacy window and the nice technician (ugh I didn’t get his name but he was tall), helped me and got me in and out of there within 3-4 minutes. Fastest pharmacy pick up experience I’ve ever had. I will never use Walgreens or Smiths ever again, I will only use Costco Pharmacy from now on. Thank you so much West Valley location.
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September 2023 by C. Peterson
I haven't dealt with many pharmacies in my life, but this specific pharmacy is THE pharmacy to go to on the Wasatch Front. They never give me any gruff about anything. They're nothing but helpful. The pharmacist Jeremy is absolutely amazing.
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July 2023 by Charles G.
came in to return airpods ended up standing at the customer service desk for over an hour and a half. no regard for my time or anything. would recommend using a different costco.
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February 2023 by Joseph Ochocki
Tanya and her crew were so beyond helpful it's hard to put into words. I had a prescription error that lingered for days and days and she helped me so much with correcting the issue but also easing my stress. She was so positive and an absolute delight to talk to! I could go on and on, she's easily the kindest and most helpful technician I've ever had the pleasure of working with. Thank you!!!!!
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January 2023 by Tate T
I recently switched to this pharmacy for a hard to find prescription. I’d tried all over the place and finally found here that had it. The lady who helped me, Tanya, was the nicest person I’ve probably ever met. She was so helpful and understanding. Made sure everything got taken care of quickly.
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November 2022 by Zack Tangaro
Low prices but the LONGEST lines every time I come, sometimes 25 minutes +
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November 2022 by cory rodriguez
So awesome and helpful here ! I won't go nowhere else !!
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September 2022 by Ralph R.
Worst Costco experience as a shopper and I am looking tal costumer I hate coming to shop here I'm do it for the money
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August 2022 by Jeremy Moss
They're very nice and will fill your prescriptions, very quickly, or as quickly as possible.
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April 2022 by Michael G.
Gassing up on our way East to Ohio. A typical Costco gas pump; and this one was well run. It was crowded and the attendants did a great job. Thanks.
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April 2022 by Ashley L.
This review is for the gas station only, I was nearby and needed to get some gas and was able to easily pop in, gas up, and leave within minutes instead of waiting in a massive line. The discount on the price of gas especially now felt great and had no issues whatsoever going through here.
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March 2022 by Huat C.
I was shopping today and bought my stuff already and my son didn't need to use the bathroom but after I put everything in the car he told me he need to use it. So I went back in the exit way but this employee in the picture was so rude and said " WHERE YOU GOING? I told him I need to take my son to the bathroom , he said well the bathroom is in the entrance way. Seriously the person that took my receipt saw me already and could say something but no she didn't. So I'm putting this guy on Blast....
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January 2022 by Tayler Ellie
Love the prices at this pharmacy, IF they decide to bill your insurance. I show them my primary insurance every time and the price is always different. When it’s more expensive it doesn’t show on my insurance claim notifications, weird how that works. They will lie straight to your face.