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February 2020 by Rodrigo Mendez
Opened my sprint account, takes a minute but at least they take proper measure to make sure it's me approving account changes.
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September 2019 by 90Lexi heart
I went it to ask about my service and the guy who “Helped†me was so unprofessional he had no interest in helping us he had a very bad attitude I asked if he could help with my bill he said he didn't service that, did not even take the time to explain why or how we could find out how to address the problem. He had his fist in his face all slouching in his chair doing something else on the computer no eye contact he looked annoyed. What a disappointment of customer service!..
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February 2019 by Miabelle Ozeta
Best sprint sore ever also best at installing screen protectors super friendly and fast service !! Keep up the good work Manager and staff! Definitely well recommended will be bringing my business here all the time and recommend family and friends
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August 2018 by Carson Lund
John gave my mother and I the most exceptional service that I've had from Zagg. Highly recommend if you're an existing customer or if you're looking for a quality screen shield.
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July 2018 by Daniel Bravo
No much I can say other than customer service is horrible. They didn't even wanted to hear the issue I was having
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July 2018 by mary ann cervantes
U SUCK***CHARGE ME $3 to (ACCEPT) CASH PAYMENT . . . COULD NOT EVEN PRINT OUT A RECEIPT ! ALSO SCANNED MY DL¿¿¿ MAKES ME WANT 2 COME BACK
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June 2018 by Josh Scott
Not a sprint store but a sprint dealer not able to make any real descisions on a sprint account. also does shady dealings with asking for cash
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April 2018 by Luis Guzman
Tried charging me 100 just to change my due date when it wasn't my fault get job on informing your customers about that great job
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March 2018 by Lynn Hollinger
My wife and I had just gotten married and were trying to combine different plans to bundle and save money. She had just gotten a new phone through AT&T a short time before this and so in order to switch over to sprint they were going to payoff the balance that she owed on her old phone which was $499. Well we asked the in store attendant when we were 1st signing up and they said that we didn't have to worry about it. Doing a bit of digging. Not only did we have to do that, but we had to do it within a very short time frame otherwise we couldn't have them pay off her old balance for her last plan & phone. So we got that taken care of and they said we'd receive a visa gift card in the mail for the difference. After months and several phone calls we still haven't received that pay out yet. And that's just the 1st issue. The plan stinks! I have 2 numbers now. My old number which I asked to keep, plus a 2nd number for my actual phone. The voice mail app is incompatible with the Galaxy S8 so I can't get any voice mails. Sprints reliability is within 1% of the other guys is a total sham!
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January 2018 by William G. Carballo
Bought a Samsung Galaxy S8 note for Christmas and been having multiple issues since day one. Kept calling in and there solution to it was keep updating your PRL and your profile. Poor service, and kept calling in went to a store and service provided was denied due to my name not being on the contract tho i has the pin and phone at hand with all logs under my name issued and credit card from my temp glass i bought at a store. So today son bumped into me and phone drop temp gla
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October 2017 by Wyatt Haag
Terrible experience at this store. They do not care about customers.
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May 2017 by Ryan Richmond
I will preface by saying that I have been involved in the wireless industry since 2003. I pride myself in keeping up with industry trends and know the ins and outs of plans and various carrier offerings.
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November 2016 by escobartony2011
Purchased a phone quick and easy and got it financed Alejandro answered all my questions. I would definitely recommend going to this sprint store. I highly recommend this store
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September 2016 by Anthony Sowell
First off Jimmy, their associate was great! He did everything in his power to work out our problem. However the manager izzy was sub par. I'll explain that in a moment. We had a strange situation and we were in the store for over an hour trying to sort it out. Jimmy again was helping as much as he could. Calling sprint and asking his manager several times for help. In the end Jimmy was lost and didn't know how else to work out our odd situation which was that we bought a phone from them, swapped it lines, after a year wanted to upgrade it on the iPhone forever lease and they wanted my brand new iPhone back, not the other older iPhone that was originally on the iPhone forever. After over an hour we left after jimmy had told us his manager had told him He thought we were lying. Are you kidding me? I'm trying to give you my money and fix a problem and you call me a liar? Will never return to that store again.
