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January 2025 by Mae Grout
We have been with this pharmacy for nearly two years and they have been super good to us and their service has been great.
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December 2024 by Eric Lane
Unfortunately, I am unable to provide this pharmacy with a decent review. I would like to, however, I do not think that it should take 6 business days to complete a prescription request that is a refill from the same doctor. My doctor called in the prescription on a Thursday afternoon. It was filled and sent out via mail 8 days later.
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November 2024 by Hans Schneider
Beware, this is not a speedy business. We were very happy with them during the pandemic, but all of 2024 has seen a significant drop in speediness and communication quality from the pharmacy. Seems to be a lot more triage occurring where they send prescriptions they deem important first, and other prescriptions second.
IT IS THEIR POLICY TO BE SLOW. The exact quote from their employee Karen Jenkins was "It can take up to 5 days before we get a prescription out in the mail. Our goal is three, but it depends on a lot of factors."
It remains useful for regular prescriptions, and it's better than dealing with the dregs of society at Walgreens, so I'm not planning on switching yet. They did have very nice people and good customer service, and they've overnighted late prescriptions before (which should have been sent faster in the first place). But it is a terrible choice for medical conditions you don't want to tolerate for another week.
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July 2024 by Timothy Tofani
I work long hrs and travel and they have always worked with my DR and myself to make sure I’m ok. You can’t ask for better than that. They understand if you work and travel that it’s important to try and work through the situation to make sure you will be ok.
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February 2024 by Leo Verge
Always and hour plus wait for prescriptions even when they have the scripts sent to them and not helpful in the slightest
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November 2023 by Martha Gurney
For a year or more I received good service. This month they failed to fill a prescription request, with no notice to me at all. I ran out of meds and had to get a generic from my doctor. When I called the pharmacy I got three different explanations for why they had not filled the prescription, none of which made sense. They said they were in the mail; they said I had filled the script somewhere else (how could I have done that?), and they said it was the doctor's fault. Never again.
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September 2023 by Doris Machia
Worst place I’ve been
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February 2023 by Gretchen Schilke
This pharmacy is a blessing. My script has always been filled within 24 hours or less ! The staff is very friendly and helpful.
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October 2022 by Ken Howell
LONG hold times on the phone.
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May 2022 by Spider Jerusalem
Great communication, I always feel comfortable asking questions, wonderful staff.
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March 2022 by Matthew Coyne
Top notch customer service
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October 2020 by kellie robtoy
Most incompetent pharmacy I've ever encountered. They discriminate based on prescriptions & each employee has a different answer to the same question. Take your business elsewhere.
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July 2020 by S. Skye Makaris
I have dealt with many medical establishments in both personal and professional capacities, and Community Health Pharmacy is the most frustratingly incompetent I've seen.In my ~five years as a client, I've become familiar with every error in the book. Prescriptions lost, filled late, sent to the wrong address, etc. I've learned to call for a refill well before I actually need it, because CHP's bungling results in prolonged unmedicated periods more often than not. I've tolerated CHP for so long because my prescriptions would be unaffordable otherwise. I support, and am sincerely grateful for, their role in expanding medical care to people of all incomes; I wanted to show that support with my patronage. It brings me no joy to denounce them so publicly now, but their irresponsibility with vulnerable individuals' health is too significant to ignore.As follows is the final straw that led to the writing of this review.I get my medications shipped via UPS. I have specified multiple times that delivery should not require a signature, as I cannot guarantee I'll be home to sign for the package. I have had periodic issues with CHP ignoring this request. This is problematic because the package is sent back to the pharmacy after three delivery attempts, resulting in an unmedicated period while CHP sorts itself out. At the last incidence, a few months ago, I received confirmation that "no signature required" would be added to my records and the mistake would not happen again.For a few months, it didn't. Last week, however, I once again came home to an "attempted delivery" note on my door. I called CHP on Friday, July 3rd, but they were closed for the holiday weekend. When I reached them on Monday, July 6th, I was told that the note was still in my file, but that whoever was in charge of shipping had ignored it. I was also told that CHP could not reissue the prescription without a note from my doctor, so I would have to wait until either they reached her or UPS sent the package back.It's currently Tuesday, July 7th, and CHP has neither heard from my doctor nor received the returned package. By their own admission, there is nothing they can do for me until one of these things happens. I understand that their hands are tied legally re: reissuing a controlled substance, but I am still once again without my medication due solely to CHP's error.The manager I spoke with was very apologetic, but apologies can only go so far when the mistakes are so unacceptable -- and so persistent -- to begin with. As of today, I have closed my account at CHP. I will almost certainly be paying more elsewhere, but at least I'll get what I'm paying for.
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March 2020 by Fred Rolfe
Good people, fast service even by mail, and lowest prices anywhere, even if you have insurance.
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November 2019 by Andrew Christie
Good service, good prices, nice staff
