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January 2024 by David Martin
Last week I brought my 07 outback in with some known issues and expected bad news. When I was given the bad news they seemed to genuinely feel bad when they told me about all the things wrong. I chose to not repair and they charged me for basically just a failed inspection even though they definitely spent hours diagnosing things. I would 100% recommend this shop
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January 2024 by Азамат Нарынбеков
Amazing people works here, best service I’ve ever had thank you so much!
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January 2024 by Emily Culver
By far the best service ever for both my vehicles. Recently my husbands car was making a rattle the night before, by morning it was louder. I was nervous for my husband too drive it, as he travels far for work. My husband took my van for the day. I was without a vehicle other than his sitting in my driveway. Master Tech usually don’t work on Saturdays, they went out of their way to squeeze me in. They came and picked up my husbands car, as I was too scared it might break down on me. They were able to fix the noise and found the problem the actual dealership missed. They came back to pick me up to pay and I was able to take the car home. 5 star service, I just love Master Techs honesty and punctuality in communication. Thank you so much Master Tech!
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January 2024 by carharttgirrl
Master tech got me right in the day I called. Front struts were shot and damaged a tire. They worked past their business hours to get the job done and drove my car home to me. Excellent service! Thank you!
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January 2024 by B C
Keith was so helpful, genuine and thorough. I would recommend him to anyone in the Burlington area trying to find a great mechanic!
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November 2023 by Maura Cirillo
Just had my snow tires put on and an oil change done. As usual, Keith and his crew go above and beyond to deliver excellent customer service at a fair price. As a business owner myself, I admire and respect Mastertech's old-fashioned customer service. It's hard to fine these days!
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November 2023 by Jodi Lawaich
Saved me literal thousands! I don't drive my car often as I work from home, so imagine my surprise when I found out that the terrible noises and service light was because I'd run out of oil. I'm not young & know how to check these things. I was at least 100 miles short of needing my oil changed, but apparently, I'd let things go too far. Keith & his team figured it out quickly and took care of it. I could have blown my engine! I went back 2 weeks later because we've got people trying to steal gas from our cars in my neighborhood and my gas tank door wasn't locking. Keith crawled into my trunk, took apart my gas tank cover, and found that the culprit was a faulty door activator - a $37 part! My fuel door locks and once again I can park in my building's garage again. These guys will dig & dig until they find the cause. Call them today!
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November 2023 by Ally Barrington
They care and their work shows it! Excellent service offered to a travel COVID nurse! :-) Service performed even after hours on a weekday night and a weekend morning to allow a nurse to continue to get to work safely. 21 years of an A+ reputation proved true at this shop! Repaired frozen caliper front wheel, front wheel bearing, real wheel bearing, front brakes, front axle, and out of stock parts ordered and timely installed from 10/12/23-10/13/23 and finished on 10/15/23. Best of all a warranty on parts that has reciprocity across US. Best shop to stop at!Services: General repairs & maintenance
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October 2023 by Cynthia B
They care and their work shows it! Excellent service offered to a travel COVID nurse! :-) Service performed even after hours on a weekday night and a weekend morning to allow a nurse to continue to get to work safely. 21 years of an A+ reputation proved true at this shop! Repaired frozen caliper front wheel, front wheel bearing, real wheel bearing, front brakes, front axle, and out of stock parts ordered and timely installed from 10/12/23-10/13/23 and finished on 10/15/23. Best of all a warranty on parts that has reciprocity across US. Best shop to stop at!
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September 2023 by Br Joe
AN ABSOLUTE LIFESAVER!!! BEST IN THE AREA!! HIGHLY HIGHLY RECOMMEND!!It was late Thursday and I was traveling from out of state to see my daughter at parents weekend at UVM. Unfortunately, my truck started making loud engine noises just as I got into town. There was nothing I could do until the morning. Not being from the area, I knew it would be practicly impossible to find someone to work on a diesel engine, on a Friday, at a moments notice. Early morning I started making calls, and Sean at MasterTech was the first, and only one to inform me that they could look at the truck if I could get it there. After a tow and a quick diagnosis, Keith (the owner) assured me he'd have my truck ready by the afternoon. Not only that, he gave me a ride back to where I was staying and offered to lend me a car of his own until my truck was ready. (Who is that nice, this day in age?!) True to his word, he had my truck up and running by the early afternoon; allowing me to visit with my daughter worry free. I can't thank him and his team (Sean & Jamie) enough!Thanks for fitting me in at a moments notice and the expediency in which you fixed my truck. Thanks for generously giving me a ride back and the offer to use your car. And thanks for allowing me to spend the weekend with my daughter without stressing about getting my truck fixed!!Services: General repairs & maintenance
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September 2023 by D & P
Was looking for a new auto repair shop, stopped by Mike's in the bay they recommend Master Tech in the bay. Called them and asked them a few questions, made a appointment. We are down to one car so they brought me home and picked me up. First time good experience, friendly, seems vary knowledgeable. Would recommend.
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September 2023 by Jordan Holstein
Review is way overdue but was beyond impressed with the customer service & how hard the crew worked to get my vehicle back on the road when the peices needed were national backordered.
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July 2023 by John Sangastiano
Had break issues with my wife’s Kia Soul, took it here and they fixed the issue. No more grinding noise and car stops better. Great group of guys that know what they’re doing. Will definitely be going back for future repairs. Smart, Funny and personable attitudes from owner to employees.Service: Auto brake repair
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July 2023 by Mike Scheck
I have used this shop for twenty years and have always been treated fairly. They go out of their way to accommodate the customer, including picking up and dropping off local cars. They quite often alert me to future things I might need to keep my car running great. Thank you Mastertech !!!
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July 2023 by Anne G Pushee
I was visiting Shelburne the end of May and literally hit some potholes on RT 7. The rattle this caused made me look for a repair shop.Thank goodness I was referred to Master Tech from a happy customer. Keith and crew were able to diagnose, and repair, so I could return to my home state.