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September 2024 by Miroslav Madecki
Made a 5 hour trip to a dealer after confirming advertised price of the vehicle from a sales person and allegedly his manager. Upon arrival at the dealership price has changed with an excuse that general manager could not confirm the price and it was an error. At the time of this writing they still didn't change the price in their add. It's been a week since my first inquiry so they had a plenty of time to fix it.
Stay away, there are other honest Jeep dealers around.
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September 2024 by Nethaniel
Anthony at Nucar was really awesome to work with I got a new truck from him and he made it super easy!
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July 2024 by David Lombardi
My daily driver was in need of expensive repair and I needed a new vehicle asap so I could continue to get to work. I personally worked with Anthony at Nucar. He was patient, kind, genuine and everything opposite of a pushy salesman. He helped me get financed for a vehicle to keep me on the road. Great straightforward process and experience. Satisfied and would recommend.
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May 2024 by Gabriel Lepine
Shane is the man to go here you need a sharp looking truck, or a car. This is one of the best dealerships up north in the state of Vermont
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May 2024 by Joshua Fosgate
The individual sales people were friendly at the time of inquiry and purchase. We had several things that needed follow up and over the course of a year we could not get returned phone calls. I needed to talk to the manager, who assured me that “this time you will get a return call.“ The pattern continued of never getting a returned phone call regarding these important issues. The purchase process is friendly and inviting, and the service portion of the program is nonexistent. We would not recommend this dealership in the future.
Edit*****
It’s now been a month or more since my initial review, to which they said they would be reaching out to me soon… sadly I needed to lower my rating because still no response or outreach from new-car. They simply don’t have follow up care for their vehicles. Still looking for them to reach out and correct a few things, or at least return the many phone calls and voicemails left over the year.
Their response to my initial review seems to just be a way to “smooth things over” online and to not actually rectify anything. Very disappointing and couldn’t recommend them for any services.
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April 2024 by DAN INGHAM
Very happy with the customer service! Keeping me informed on what was going on ! Will definitely be back
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March 2024 by BRIAN NUTTING
i bought my first and last dodge laramie, should have stayed with gmc,which i had purchased 16 new trucks starting with my first one in 1987, with less than 300 miles the paint was coming off one of the fender flares , service manager at nucar said your on your own we don't have a body shop, i told my salesperson, and they said oh well sorry,we brought 2 brand new dodge trucks in for recall work and one of them the center of the headlight knob fell out , the truck is a 2023, we where told its a 180 dollars to fix , apparently warranty would not cover it , some how they are saying physical damage, there's no way of that, very bad experience with nucar and will never go back, and for our work vehicles we will be using a different dealer ,and the survey that most dealers send out to customers i never got one neither di a co worker who bought a brand new durango,must be nucar way of not letting dodge know how poor of an operation they run,and of course you can see all the good survey's they have there friends write,
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March 2024 by timothy zeno
I was impressed with the pleasant and professional service provided by Joesph Barney during my recent visit to your service department. The waiting area is clean and comfortable. I was in and out and on my way home quickly.
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January 2024 by Sarah Lady
This was my first time purchasing a vehicle from NuCar and I couldn't recommend these folks more. Brian Brady took excellent care of me as a new customer. He took the time to answer numerous questions and inquiries before I made my appointment to visit and test drive. He wasn't pushy at all, he treated me like a person making a huge financial commitment rather than just another sale. He was up front and transparent about every step of the way. I also work in sales, so I am very particular about my sales experiences. I highly recommend Brian Brady and NuCar of Saint Albans. They've got a new loyal customer in me.
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January 2024 by Tina Gaudette
Brian was super easy to work with. He listened to what we needed and found us exactly what worked for us. Thank you Brian Brady!
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January 2024 by Kyle Bissonnette
I recently had to purchase a truck on short notice. Seth and Matt were able to put the deal together quickly and treated well. If you’re in the market for a new vehicle swing by and talk with Seth he will get the deal done.
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January 2024 by Emily Brennan
Nucar customer for life. Steve is my guy, always takes good care of me!
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January 2024 by R Bell
Ryan and Emily provided fantastic service and kept me up to date on my Jeep repair progress. They were always professional, courteous, and a pleasure to speak with. Will be bringing my Jeep to Nucar for all future repairs.
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January 2024 by Justin Rocque
Just had my Renegade in for a service. As usual Emily & the service dept crew did great. In & out pretty quickly.
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January 2024 by aliza ellis
Great experience with Shane
