-
January 2024 by Adrian H.
Mount Snow is harassing climbers and back country skiers. If you are a climber / back country skier you should consider other ski resorts.I was climbing on the approved climbing route at 8am and got told by ski patrol the Mountain was closed for climbing. No real explanation other than basically "my bosses don't want you on the mountain".Will take my family and my dollars somewhere else from now on.
-
December 2023 by Bob F.
I was cheated by Mount Snow. I drove a long way and Mount Snow refused to honor the ticket I bought.They said my only alternative was to pay the full $129 for a new ticket Details: I bought a one day epic pass. I called see if I could go to both Okemo and Mount Snow on my pass.It was clearly explained to me: the 24 hour clock starts the first time you use the lift. I can start my ski day at 1:00 pm at Okemo then, the next morning, ski until 1:00 pm at Mount Snow.The information I was given turned out to be incorrect.The customer service counter at Mount Snow acknowledged that I was told I could use my pass but that I was misinformed. Liana attempted to resolve the problem but her boss refused to budge. She said I must pay $129 to cover their error.I called Epic Pass support. They also acknowledged that I had been misinformed but refused to make good.
-
September 2023 by R S.
So disappointed with Mount Snow. I had a complaint last year when my family of five went skiing for my daughter's birthday. Was told all lifts were open when I called. Paid a lot for lift tickets, hotel and rentals. When we got there (after a long drive) only one lift was open, it only went 1/2 way up, and was black diamond/too advanced for my child - not to mention it was over an hour wait to go up. All I was told was that the lifts froze and that I could not get a refund or lift ticket for another day. I subsequently sent an email asking what actually happened and to share my displeasure. No response. Sent a second. Still no response to this day. And yet I get constant emails about epic pass, etc. Not going to Mount Snow anymore.
-
March 2023 by Jennifer R.
Fantastic skiing, especially if you like cruising down blue squares. What's awful is the way the resort and lodges are managed by Vail resorts. That parts complete garbage. I would never stay here at the Grand Summit Resort, and also bring your own food because there's limited options, or sometimes no food at all.
-
February 2023 by Gina L.
Such an amazing mountain to ski or snowboard on. The slopes were super fun and they had some great beginner and intermediate slopes. The ski lift actually slows down when people get off which is nice as not many places do that and then it's chaos they also had a lot of food and drink options around the mountain and the rentals were nice to use while on the mountain. The snow was powdery which isn't easy to find in the northeast. Great experience and will probably end up getting a season pass next year.
-
February 2023 by Crystal G.
We stopped by for a day of skiing and had a great day. It's been awhile since I've been here but it's exactly how I remember it. This has been a weird winter all over and there has not been a lot of new snowfall this season. However, we were impressed with the level of grooming on the trails and how well they maintained the snow they had. We were fortunate to be able to come on a weekday. Hardly any lines and great skiing all day. Decent elevation means longer trails and also plenty of blue trails to cruise. A great place to visit if you are just starting out in Vermont or have a group with mixed levels of ability.
-
January 2023 by Chase B.
We came on a 3-day weekend. Friday was nice, no lines. Saturday was packed but the workers are efficient. Rental is very easy, the workers are from all over the world and are professional and get you the right gear for your size and weight. The courses itself are pretty good and Mt. Snow has the most snow maker machines so on days where it wasn't the best the machines make up for it. It's no West Coast but I enjoy green courses and just cruising so that's good enough for me. The lessons are actually very helpful. Group lessons are $100 for 2.5 hours. Do not do the private lessons, that costs $460. Group lessons on a less crowded day essentially become private lessons.
-
January 2023 by Scott W.
The people who work here really make the experience worth it. Slopes are good. Some trails aren't open during the weekdays which means some greens and blues can get crowded. Been here for two seasons and have had a good time each time. My advice: buy the epic pass ahead of time so you don't get gouged.
-
December 2022 by Mary Henry
I cannot say enough glowing remarks for my experiences at Mount Snow Sports! In February I demoed some skis from the Cape House with Mike at the base of the mountain. Mike in the demo shop is an absolute gem! Very knowledgeable, extremely helpful and friendly to boot! Then in March I bought a pair of skis I demoed and again my experience could not have been better! Brielle was very friendly and helpful! She got me set up and mailed out my new skis so fast and efficiently! They arrived within day and I can wait to get them on the slopes!! I had a great experience at Mount Snow Sports!!
-
December 2022 by Joe Rappa
Great place for gear
-
December 2022 by Sherry W.
Mount Snow.My favorite ski resort of all the ones I visited (limited) and farthest away from NYC. It's been 6yrs since the last time we came here. So glad to be back!Weather conditions were clear one day and foggy cold the next. Nice views. Not many lifts were open when we came (early mid- December) but decent enough that we were able to go up the mountains. We went early in the week (Monday to Thursday) which was lovely because no crowd. We had the space to practice and get used to the mountains again after last season. We had a friend that is a newbie and she had the whole bunny hill to practice without any worries. Amazing times! Thanks again for your beautiful mountain and services!!!!
-
November 2022 by Paul Francis M.
Liked it much better when Peak Pass owned it. This review is Thanksgiving morning 2022. Season is just starting but using today's experience as a base plus last couple years that Vail has owned it. Now you have to pay for parking. Story I got was locals would avoid car pooling and take up a bunch of spots. Free after two which works for me now that I work nights and cannot get up here like I use to. Place is still a zoo on the weekends. Luckily I know where to hide to minimize line waiting and still get good runs in. Hoping for a snowy season!Upset at the gentleman in the cafeteria. Credit and gift cards only now. Cash is a thing of the past. Two young kids wanted a cup of hot chocolate and they were denied of their cash. Personally would have just given it to them.Heard that there is a new lift in the Sunbrook area so will edit review later on this season on that.All in all still an enjoyable place to ride when you can beat the crowd.
-
December 2021 by Joe Zevchek
Went for a weekend trip in March and visited the shop to buy a helmet. Not only was George super helpful in making sure I found one I liked, but when I decided to get a new set of skis due to the end of year sale, he recommended a great set and they had my bindings swapped out in 45 minutes. Love the new skis and look forward to many years on them.
-
December 2021 by Mariana Mulic
We bought our demo skis at the beginning of the season at the store. We came back now to ask for boxes to ship our skis to Miami and they were not helpful at all. Bad Client services. Will not reccomend.
-
December 2020 by Nate Hopkins
Mount Snow is the place to go fosho. They pack a punch of pleasure through powdery pines running along each fantastically tremendous trail. There's plenty of optionality across the mountain for all friends and families to enjoy, regardless of everyone's respective skill-levels. Renting equipment here can be a bit pricey, but reasonably so. The staff working here are friendly, helpful and as accommodating as can be. The crowd is decent, few frat-stars, some elderly, few families, and a couple regular ski-extraordinaries well-known through legends of old. Overall, it's a great time here that you don't want to miss out on, even if you don't know how to shred.
