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January 2024 by Jim Horton
Extremely kind, efficient and personable experience.
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December 2022 by Tesha Buss
Mascoma's new leadership is excellent. The customer service is great, responses are quick and there is always follow through on all questions.
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November 2016 by Tiffany Martin
Friendly banking services. Very helpful staff.
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September 2016 by Alexis Secore
Very poor customer service. The boss was completely upright rude. They wouldn't cash a Mascoma check because I didn't have an account with them, but that wasn't the real issue. It was the lack of communication skills the MANAGER had whom I told I cashed my check at a different location multiple times and she told me "I will be giving them a call and telling them not to do that" disappointed in a bank that is "known" for there small town customer service. I don't recommend using them as your bank.