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February 2023 by L Odria
This is by far the worst gas station in Alexandria when it comes to customer service. The cashiers barely understand or speak English. Tonight, I went in to purchase some tickets. The cashier handed me my ticket back telling me it was no good. I then tried two more times with the same result. The third time, the guy couldn't be bothered as he was sitting and eating something. Finally I asked him why were my tickets no good. He mumbled something and pointed to the machine saying, "machine no good'. That was all I could undertand him saying- everything is garbled English. And, they get surley if you say you do not understand. This not only happens at night but during the day. I have not hear anyone at the station speak or understand English very well. I will avoid this poor excuse for customer service.
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June 2022 by Walter Hatcher
They have diesel fuel.
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September 2021 by Samuel Cannon
The staff was accommodating when I forgot to get a receipt for the gas I got the day before. They went above and beyond to get me a copy. I very much appreciated it!
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June 2021 by Carly S.
If you're ever about to run out of gas and have to decide between your car dying or stopping at this gas station, just go ahead and fuckin send it into oncoming traffic because that'll be easier to deal with than the simpletons that work there. You could literally get better customer service from a s*** that you left in the toilet overnight that you forgot to flush.
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May 2021 by moonchild milo
After I got gas I went inside to use the restroom and was Refused on false claims it was out of order after seeing an employee just use the restroom I feel this is horrible to do this to paying customers and I asked for the manager and was meet with more lies that their bathroom was out of order I feel this need to be addressed immediately this was a trash experience
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April 2021 by Dylan G.
0 Stars if I could....weird leaving a review for a gas station but these guys are horrible. I work in the area and they've had a "broken" restroom for 10 months now...this just shows how cheap they are and they don't pay any attention to customers. They're very rude when you ask them anything
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November 2020 by DavCrack 223
Bad server
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August 2020 by 2K Live
After a long road trip with my family I stumbled onto this gas station. When I arrived to the gas station there were signs saying “network down only cash” as I went inside to pay for my gas and use the restroom, no one was behind the counter. As I looked around I noticed the restroom was out of order as well. As I continued to look around for someone to assist me with paying for my gas I found a door half opened in the back and noticed a person inside the room. As I knocked on the door the person responded with “yes” he opened the door halfway while still in his room “what do you want” the gentleman made no effort in wanting to leave his little room in the back while leaving the entire convenience store unattended. I told him I need gas in which he finally agreed to go behind the counter and ring up my gas. He then followed up with “what else you want “. Judging by how shady this whole ordeal was I asked for a receipt just in case. As he gave me my receipt, I told him “since machines are down, this means we don’t work?” In which he replied with “this is my business and I do what I want and say what I want”.It’s important that we don’t support businesses that don’t give us the bare minimum customer service. The BARE MINIMUM. If you want gas please go to the shell across the street. They will have a person behind the counter, the credit card machines work, the bathrooms are open and they won’t make you feel like you bothered them when you go into their establishment.This owner should not be owning any business and will make sure I contact the correct channels to ensure business doesn’t get handled like this again.
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July 2020 by Eric Brito
After a long road trip with my family I stumbled onto this gas station. When I arrived to the gas station there were signs saying “network down only cash” as I went inside to pay for my gas and use the restroom, no one was behind the counter. As I looked around I noticed the restroom was out of order as well. As I continued to look around for someone to assist me with paying for my gas I found a door half opened in the back and noticed a person inside the room. As I knocked on the door the person responded with “yes” he opened the door halfway while still in his room “what do you want” the gentleman made no effort in wanting to leave his little room in the back while leaving the entire convenience store unattended. I told him I need gas in which he finally agreed to go behind the counter and ring up my gas. He then followed up with “what else you want “. Judging by how shady this whole ordeal was I asked for a receipt just in case. As he gave me my receipt, I told him “since machines are down, this means we don’t work?” In which he replied with “this is my business and I do what I want and say what I want”. It’s important that we don’t support businesses that don’t give us the bare minimum customer service. The BARE MINIMUM. If you want gas please go to the shell across the street. They will have a person behind the counter, the credit card machines work, the bathrooms are open and they won’t make you feel like you bothered them when you go into their establishment. This owner should not be owning any business and will make sure I contact the correct channels to ensure business doesn’t get handled like this again.
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May 2020 by Troy Brown
This is why we need to stop giving these companies our business and money, we are only rewarding them for terrible customer service and they will not listen or even try to improve if we continue to go there, and I have to say that I have zero empathy for companies like this one that are suffering because of this pandemic. I went there yesterday 04/15/20 to buy3 cartons of cigarettes, because I thought that they were cheaper than the place that I was going to that was also in Arlington. My daughter in law went there on 03/13/20 to get me a carton, she paid $52.00 for a carton and when I went yesterday I was charged $57.00 a carton and I brought 3 cartons, I didn't realize how much I was overcharged until I got home and compared the receipts. I live in Maryland and I was not going to drive back to dispute the overcharge and I don't think it would have mattered because I think that they make up their own prices. I also had coupons that would have given me $ 7.25 off but the lady would only let me use $5.00 off. Please don't go there, I am just so mad that during a pandemic these people are taking advantage and gouging prices.
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January 2020 by jon g
24hrs? Wheres the attendant at night? Sleeping?
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December 2019 by Barbara Ulrich
Good Sunoco gas.
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August 2019 by Nikolai Hanov
Kabib was the worst cashier ever. The laziest person I have ever met from Sunoco. Will never go back there again!
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August 2019 by Nikolai
Kabib was the worst cashier ever. The laziest person I have ever met from Sunoco. Will never go back there again!The guy can barely read, and definitely has a real hard time listening and understand.
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April 2019 by Edgar Jones
Service is quite slow and price is higher compare to other gas station.
