February 2023 by J C
They make people go inside of the station instead of using their card outside at the terminal. So inconvenient. I won’t be back to waste time. The person inside does not understand a lot of english and does not seem to understand what the problem is.
January 2023 by Tatiana M
This morning, 12/14/22 i went to get gas from this sunoco (i come here every week or so) and told the older man at the register i’d like to pay 30$ on a pump. 15$ in cash, 15$ on card. I proceeded to give him the cash and paid with my card. At the pump it only gave me up to 15$ worth of gas. I went back inside to get my 15$ in cash back since my card was already charged and card refunds take too long. (i was making it easier on both of us). He proceeded to tell me i had a “bad card” and that i only gave him 15… which was simply untrue. He recused to give me my 15$ in cash, which resulted in me calling the police, as that was direct theft. Reading the other reviews it seems they steal from people often. He argued with the police for a little while before giving them back my cash. He can deny that my card was charged all he wants, my bank statements and receipt says otherwise. This whole place needs to be investigated for theft and fraud. Better yet, shut it down.
January 2023 by Jason Kim
Aside from fuel/lottery tickets, I won't be purchasing anything else from this establishment ever again; bought a lone Klondike bar from what limited selection they had left of their ice cream; the clerk behind the counter had no idea what price it was (none of their inventory was priced), and he charges me over 5 dollars for it.I opened it up, only to discard it moments later because it was covered with ice of a questionable color and it had a strange odor to it. Even their candy/snacks/soda are outrageously priced. I hate this place.
October 2022 by Cesar Reyes
Came in for gas and something to drink, purchased a water and a Arizona and some trail mix. Look at the receipt guy charged me for two waters and some trail mix. When I asked why he charged me for two waters he played dumb and said 1 1 was in a rush didn’t feel like arguing. The waters where $3 by the way Arizona ice tea is 99¢
July 2022 by Leslie Warburton
Ripped off by taking$50 on my card for $5 worth of gas. More then 72 hours and still not refunded to my card. Do not use your card at the pump they will take your money and not give it back for a long time.
July 2022 by Young K.
Just got state inspection. Failed and I don't trust them. Had a bad feeling about them entire time and bad attitudes. No hi, thanks. Jist handed me keys. Hey give me a list of items to fix and none of it is on the report they printed. Went to my mechanic and he said no the lost of things they told you is fine. Just one needs fixing. Don't come here.
May 2022 by Sidney G.
The worse shop I have ever encountered. Do not take your car here. About a year ago they did my rear brakes and I was driving to my moms and heard a knocking noise from the rear, stopped and checked and my lug nuts were all loose, finger tight! I had my girl friend take a video while I tightened them and gave it to Noah. Also, the same service for inspection, it took them three times to fix my check engine light. I should have learned my lesson. I just took my Jeep there for State Inspection, after my Jeep was in there for about 40 minutes, I looked and the mechanic had it up on a lift going through it with a fine tooth comb. I asked what he was doing since that should be done when you take your car in for a service, like an oil change. The mechanic said I should talk to the service manager. So on top doing a lousy job, they have terrible policies there, just trying to scam you for money. A State Inspection should take 15 minutes but not here! I will not even tell you what is wrong now, enough to say, do not take you car to this horrible shop, they should not be allowed to work on cars. Maybe they should lose their license to be a shop and only pump gas. Oh, yeah, Noah said his mechanics use a "torque bar" to tighten the lug nuts, guarantee they did not on my wheels! If you like getting ripped off and having a poor job done this you place!
March 2022 by Jake Davison
Can't speak to the service department, but their gas prices are crazy higher than neighboring stations (especially for Premium). They jack the price up knowing they are the closest to 395-Duke exit. Nearby Shell and Exxon stations on Duke will consistently be 20-30 cents cheaper a gallon.
January 2022 by Youssef Eddazi
Professional and honest. They checked my car for some issues and provided a detailed report. To my surprise, they have not charged me at all. Thank you Grace and the team for your professionalism and honesty.
November 2021 by Gabriel Brackman
Currently covered in gas becuase their pumps don't stop as they should...but don't worry management has no concerns for my safety.
September 2021 by L Murphy
Terrible experience! I pulled into the state inspection parking spot and waited a few minutes while looking around to see if any of the staff visible was coming over to assist me. After absolutely no one acknowledged me I went inside and stated that I needed an inspection. The young man pointed to a temporary structure and said that was the office just on the other side of my parked car. So I walked over to the structure, knocked and opened the door and found no one. I then walked over to the garage and asked who could do the inspection. This young man told me that at 4:25, it was too late because it would take an hour to perform the inspection. When I asked why, he stated that there was so much new things to check for. I asked, what new things . . . all I got was gibberish. Then pointed to another tall man who I noticed as I was parking my car, the same man I walked by as I entered and exited the station, the same man who was standing near my parked car next to the "office". So I walked over to him and asked for an inspection. Low and behold he said it was going to take an hour! I asked again, for what? Then he said that he was on the phone with a customer to which I said I'm standing here and I'm a customer needing an inspection! He couldn't have cared any less! He then offered to make an appointment for the next morning. Pitiful customer service!! It was their loss. Truly, I to another station for the inspection and needed a some repair service. This place is a joke, now!
September 2021 by Cyel Green
Walked it to make an appointment was .
January 2021 by Heorhii Kotsiuruba
Christmas lights look so cute. Thanks for making neighborhood prettyGas station as gas station
December 2020 by Alexander Bodenham
A couple months ago, I ran over a nail and, when I noticed, stopped at the nearest service garage, this Sunoco, to address the issue. They removed the nail free of charge, which I had to confirm three times since it has been so long since someone at a dealership did something so kind and honest. When I needed my front tires changed, which are special ordered, I requested quotes from the dealership and this garage for new tires and alignment. This garage quoted me a price that was more than half the cost of the dealership, they got me in quickly, added an additional coupon without having to do so, and were highly communicative and kind. In addition, they didn’t try to sell me anything additional, unlike the dealership when I took my car there for an oil change. My car drives great (had an alignment issue) and I am exceedingly pleased with the quality of their work. These are honest people doing exceptional work.
December 2020 by UTYNA DMV
Falsely displayed gas price.On Saturday 28,2020 I went to the 190 south whiting street Alexandria VA 22304 to fill my tank. The Price in display was $2.11 but thy changed me $2.159With No excuse! I asked ‘way?’. Just excuse me?