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December 2023 by SHAISTA
Worst VERY EXPENSIVE BAD CUSTOMER SERVICE
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October 2023 by Kevin
Ripping people off, gas prices over 70 cents more. Greedy business
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September 2023 by Julie C
Good Evening, this review is for Kyle, I have to give Kyle some love here because he saved me, and made sure that I made it back to my Athletes. I’m an Assistant Coach for Special Olympics Virginia. The morning of Saturday, 9/16. All 4 of my tires had 22 low pressure. Every Coaches worst nightmare especially when you are transporting athletes. I almost missed out on Soccer practice that day because my tires needed air. I was rushing that day, by the grace of God there was no other cars ahead of me. The first person I saw was Kyle. He saved me that day, and told me to go back to my athletes. He was very kind, polite, nice, awesome, and took care of me in a pinch! I must’ve complimented him like 20 times. He was amazing, he was just great! He is worthy of this review.Thank you Kyle!!!! ??
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March 2023 by Kevin Adams
Wish there were 0 stars as an option. I pulled up with a flat tire and was told they don't repair electric car tires. Drove 1 mile on a flat to someone else. They won't be seeing my gas guzzling Shelby anymore.
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July 2022 by Angela Cook
Easy access on and off the highway.
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November 2021 by Brenda Sandberg
Excellent service. Very professional.
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July 2021 by John Griffin
All the employees working here are always so kind and respectful! They have a very professionally run shop based on what I’ve seen and experienced this far, although, I should mention, I have not yet had paid car work done here. They have always been great with either their free air pump for tires or if the shop is quiet, assisting customers with a free tire top off. The store is always well stocked, pumps in good working order (w/Apple Pay!!!), complimentary windshield cleaning squeegees, complimentary tire inflator & more! They even had (regular) gas throughout the shortage! I imagine this was due too the top tier management I’ve seen up there most every time I’m there.
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June 2021 by Alaina Akcakaya
Went to Yates and John was super helpful with my car! They were fast, professional, and friendly. They do some great work.
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March 2021 by Rex Roebuck
Always great service when taking my truck and motorcycle in for required state inspections.
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March 2021 by Stevie Belsky
Gas is horribly expensive as most Sunoco stations are.. this one I’ve found to be one of the most expensive in all of fairfax county. Not once have I gotten gas from here even though I live and work locally. Only reason I have 2 stars is because of the wonderful and friendly cashiers.. avoid at all costs and head to Amerigo in front of the police station instead!
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February 2021 by Muffy Blake Stephyns
Good, quality, friendly service
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January 2021 by Omid Danish
Regular gas is around $1.99 around the area but they selling $2.59
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September 2020 by Tina Cooper
Since I have moved to the Maryland area, I have had my car serviced at other automotive service centers and they CANNOT compare in quality and care. Yates has been meeting ALL of my automotive needs for two years now, and would not trust my vehicle to anyone else.
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August 2020 by Heather Smith
DONT GO HERE! THEY RUINED MY BREAKS. I would give 0 stars if I could. I came for a simple oil change and when I left my breaks wouldn’t work properly and my car is driving completely different there’s also now clicking and squeaking noises coming from my breaks when I stop, I came back and brought this problem to their attention and they said we don’t hear anything and then said they hear it and it’s the breaks and refused to fix the problem that THEY caused. Horrible place. DO NOT GO HERE for your safety. 8/11/20 10:32pm
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March 2020 by Aaron Hall
Price gouging on diesel during the pandemic. Shameful. 50 cents per gallon higher than the adjacent gas station and 1.20 per gallon higher than the VA average. I walked in to ask them about this - they did not care. I will never return to this terrible place.
