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March 2023 by Steve G.
Always have to wait in line either for pharmacy or regular check out at least for five minutes no matter what time you come. The pharmacy usually has one person doing the window and counter which takes 10 minutes. Otherwise, store is clean and well stocked! This part is 4 stars
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May 2022 by Brown E.
This Walgreens pharmacy puts me on hold on average 20-30 minutes every time I call. Their app is never correct with regards to meds and refills. It Creates more problems than it solves. Drive thru service is ridiculously slow. And if u have more than one insurance they often bill only one.
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June 2021 by Ricky J.
The younger asian pharmacist is a liar and incompetent! She will lie to you face. I had been sitting next to the HIGI machine for over an hour. Went back up to ask if they'd called/got in touch with doctors office. Said she called when I left. Really bc you literally haven't touched any of the phones or phone calls since 325 when I arrived/started waiting. It's now 501. And still hasn't touched the phone. The older middle eastern lady is absolutely wonderful!! If she is working you're good but the Asian one. Go take a hike.
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June 2021 by Thang T.
My family uses this pharmacy regularly. I called for a refill prescription at 9:35 am on Sunday, June 27, 2021. After 15 minutes of waiting, I was able to connect to someone at the pharmacy. Answering the phone is a rule, an unprofessional person, acts like a god to give me a favor when she is doing her job. This particular person absolutely needs to have more training for communication skills when helping customers. Poor representation for Walgreen.
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April 2021 by Bat W.
I use this pharmacy/store regularly and have for the last 3 years. before it was a Walgreens it was RiteAid but the staff remained the same. I have never waited longer than 5-10 minutes at the drive through and in store is even faster. If I drop off and wait it will be between 10-15 minutes usually. I've also received my regular flu vaccine at this location as well. Once we waited for over 15 minutes past our appointment time for and it was in 2020 when Covid jammed up everything due to lack of staff. The staff is friendly and helpful. The store is relatively clean and organized well.
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March 2021 by Destiny H.
Fast and friendly pharmacy service via the drive-thru unless you go during peak hours. Then it may take a while. I do not shop this Walgreens however. I once bought a small pack of pull ups for my son here only to find out they were the wrong size. I procrastinated on bringing them back past the 30 days return policy. The manager was the cashier the day I finally brought them in and it wasn't the policy that I was upset about. It was more so her demeanor she was grinning as if it was amusing to her that nothing could be done and she was very dismissive and arrogant. She even called the next person in line in the middle of me talking to her. I ended up going to the Walgreens on Old Keene Mill road the same evening and the clerk there exchanged the pull ups for me with no issue and I now shop there because they went above and beyond to help me out. I strictly use this Walgreens for pharmacy because it is conveniently close to my home.
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October 2020 by Shann R.
Both times I've come here (first time for a flu vaccine, second to pick up a prescription), there were two people working and the wait was 45 mins-2 hours! One lady talks to the customers and the other fills, but doesn't greet customers or even let them know how long it will be. As I was standing in line and no one had said anything to me, the other one looked straight at me and said nothing. As if customer service weren't bad enough, after standing in line for my prescription that had been sent in at 9 am and it was 6:00 pm - it still NOT filled and I was told to come back later. It finally was done after an hour. Not going there again.
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October 2020 by Meg D.
This is possibly the slowest Walgreens in existence - particularly the pharmacy. Seems like a severe lack of manning and undertrained staff, as well as a computer system that is constantly not working. Really poor representation of the brand - will be switching to another pharmacy and writing Walgreens off for good.