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August 2022 by Tom M.
This CVS really has its issues. I have called them now many times to renew Perscriptions sometime they are lost especially if you leave a message. They send me a email that a Perscription is ready and when you go the next day they say sorry. Someone put it back on the shelf. This store needs help.
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December 2020 by Tayo F.
Not really sure why this place is rated so low. They have always had everything I've needed ready and available. The pharmacy has always been clear about their communication, wait times and they haven't ever got my meds wrong. The store itself is still pretty small and doesn't have a wide variety of options but it's a CVS not a Walmart so that comes with the territory.
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June 2020 by Elena W.
I'd just like to say thank you to Said. I went in to pick up my blood thinners, but kept having an issue with my card and decided to come back the next day. He was nice enough to keep my bag with the other items I was going to purchase to the side for me, and kept it there until the next day. The following day, I went in and, once again, my card was not accepted so I had to leave to sort out the issue. I honestly expected the staff to do away with the bag but today my father went to pick up my medication for me, and it turned out that they had still been holding the bag for me. I realize that it doesn't sound like a lot but it was just a very thoughtful action, in my eyes. I'm younger so most people don't realize that I have some pretty severe health problems, and tracking down medications in the aisle is just not great for someone who passes out a lot. So, once again, thank you so much for the work you do!
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October 2019 by Laura L.
As my friends and I were walking around the store looking for items we needed to buy, there was a employee following me and my friends around. He would constantly walk up and down the aisles and stare at us. One of my friends had picked up a chocolate bar that he was going to buy but he did not want it anymore and clearly placed it back down. We felt very uncomfortable and began to walk out of the store. He had the audacity to stop us and point at me and my two friends and say "you three come with me to the back." In front of many other costumers and students from Annandale High. We were baffled because we did take anything. He excused us of "stealing a chocolate bar" but my friend had already placed it back down. In conclusion, this CVS is very unprofessional and need to work on their costumer service. I felt very uncomfortable from the second we walked into the store til the second we left. I will not be coming back to this CVS.
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October 2019 by Luan V.
Worst CVS Pharmacy ever......We had been waited forever for a Flu Shot. We had wait for more than an hour and end up with nothing, still hadn't got a flu shot from the pharmacist. If you wanna get a Flu Shot, go to another place, don't go here. It's just waist your time!!!!!!!!!
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June 2019 by Mike R.
What a cluster this CVS is. The parking lot at the mall this is at, could be described as "Little Shop of Horrors." Terrible construction designing and drivers that don't know what they're doing, it's always an adventure. If you like long lines you'll love this CVS. I kid you not four to five deep customers minimum. The amount of coupons and other irritating factors, make this store a non starter. Only if I must go to this store will I, and the best word to describe this is begrudgingly. Yes they have most items. They have the mile long receipts. I don't like the way this stores set up either. It would help them if items were in a sequence of order. Instead plan to get your footsteps in. Or best case scenario is avoid it all together.
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April 2019 by Devon H.
This has to be by far the slowest pharmacy in the area. Four people working in the pharmacy, the store is empty and I was told I had to wait 45 minutes for my fathers prescriptions. Kind of ridiculous considering this is the regional office location. No wonder this location has such low stars, it's obvious why.
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December 2018 by Wendy M.
This cvs is the worst pharmacy make you wait just to drop off more then 20 minutes in line is ridiculous ! And the girl in the counter is not friendly at all... I will never send my prescriptions here again !!! I am not recommended this pharmacy.
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October 2018 by Baby G.
Honestly, awful CVS. Everyone who works there is mean and rude. I went in today and the Korean lady gave me such an attitude for spraying a tiny bit of dry shampoo into the air to smell it before I bought it. She rolled her eyes and said "its not a tester okay" and I put the can back and said "I'm not buying anything from here then". This was at like 9:30 am, the store had JUST opened. How do you possibly have an attitude when your shift JUST started??? It isn't even the end of the day! Sad because I think she is the manager. Also sad because this CVS is right next to my house, but I prefer driving an extra mile to the next CVS! They are a lot nicer there.
