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October 2023 by Mark D.
If I could give zero Stars I would. The main reason for the low rating is they don't have any people manning the checkout counters. I automatically give the lowest review to any place that forces you to use the self-service checkouts. Here is why:1. If you, now an untrained and unpaid employee of the company, accidentally do not scan an item, or don't notice when an item hasn't been scanned, you can and in many cases people have been arrested for shoplifting. Including jailed and having to spend a lot of money to try and get that arrest expunged from their record.2. Self checkout takes money out of the community. Self checkout stands don't pay local taxes, don't patronize local establishments, or generally spend money in the community. The money that is supposedly saved on labor cost returns to the company.3. Has noted above it forces the customer to become an untrained and unpaid employee of the company. In essence the customer provides the company free labor in return for reduced and lower quality service.
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April 2023 by Sara’s World
I always pick up my meds from this location (Safeway Annandale) and I’m really satisfied with their great costumer service. Lines are not as long as the other pharmacies and they really take their time helping each costumer. I definitely recommend this pharmacy.
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February 2023 by Angelin H.
cookie dough yum yum love it go buy some but make sure it says safe to eat raw
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February 2023 by Anthony Bruno
I don’t know what the deal is but there are never ANY shopping carts at this store. I don’t know if someone stole them all or what, but its been like this for at least two or three years now. Additionally theirs never more than 1 or 2 registers open. Its almost like management doesn’t care if they stay open.
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November 2022 by Nick F.
I bought Bread here a few months ago, it was moldy, I will never be back! I'm very disappointed. Also, the store is filthy when I walked in.
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September 2022 by Gary W.
The last two times I bought sliced cheese from their deli that had already been prepacked and priced the bag was not sealed. The cheese is dried out and now I have to make a trip to return it. I bought it for lunch this week so this does me no good. The lunch meat was the same way, but it seems to be OK. I will not be buying anymore from their deli, at least anything that is prepackaged.
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July 2022 by David H.
Typical dirty, old, expensive Safeway location. We went there to get some brat buns and found an older woman picking up literally everything in the bread aisle to check the dates before making her selection. I'm pretty sure she touched almost every item in the entire section multiple times. Luckily, I bought some buns at a separate little display and got out of there unscathed. Yikes, I'll avoid this place unless I'm in the area and really need something.
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June 2022 by Austin H.
The hours state that they're open until midnight. He let the people in right before me. But then locked the door and wouldn't let me in. I showered this evening, so I don't think I offend. Maybe they got let in because their skin color was lighter than mine. But they literally walked up at the same time I did and walked through the door right before I got to the door. I tried to come last night and it was also closed earlier than it was supposed to be. Strange because this safe Way is always busy late at night. I think I'm done with Safeway unless it's an absolute necessity. Giant is about 1/4 a mile away and seems to always be open at the hours they suggest they are. It was good while it lasted.
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December 2021 by Helen Wu
I got both my booster and flu shots here. Lemme tell you about the people here, they are careless. First, the person who was in the front was being passive aggressive towards my mother who couldn’t speak English well and second, the female pharmacist working was unprofessional.My mother was asking about if she had to bring her insurance card to get these vaccines and apparently you do and the person who was there got annoyed at my mother because she couldn’t understand her. It was quite rude.The female pharmacist, (I think her name with Jenny) was very unprofessional. She was a nice person but just flustered at everything. The whole waiting room was full and she decided to administer the shots in the waiting room? Even though there is a separate room for patients. When she got to me and was about to give me my shot she dropped a few pieces of paper and picked it up. She continued to administer the shot right after and did not change her gloves. It was unsanitary. She also shot my arm so hard to the point where after I took off my bandaid, I have a large bruise. I’ve never gotten any sort of bruise from a shot in my life.Overall, save your trouble and get your shots somewhere else.
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December 2021 by Seyoung O
Received text to pick up refill on Dec 15. They had none in stock and was told to return the following Monday. We walked in on Tuesday 21 Dec and they were out of stock again. We showed them the empty pill bottle and they shrugged their shoulders at us. They did not offer to transfer our prescription to another location. The two ladies were rude and helpless.
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December 2021 by Miriam Faloni
Got my booster shot at 4pm. The guy was shady. He took a long time and put a bit of orange liquid and just a bit of the vaccine in it. Couln't sleep last night wondering if i got the right tjing
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November 2021 by James Burnley
A business is only as good as it’s employees and when you don’t pay a living wage it’s hard to get employees
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November 2021 by Rossana Arauz
Worst pharmacy! They wait to fill your prescription until you arrive at the location even if it has been sent to them days in advance. They provided great customer service when they needed customers and now that they have, they don’t take care of them.
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July 2021 by Rebecca F.
I was in the hood & popped in here real quick to grab some Lay's Seasonal Chips. I will say that I am a loyal Giant customer first and then Harris Teeter second. While I do see a lot of negative reviews for this location & I align with a lot of them like prices, selection, staff, coldness of the store as a whole, I will pop in Safeway for the occasional grab. I love their Safeway select soups & fwiw consider myself picky with prepackaged foods. The bakery foods are also really good & go to the Starbucks occasionally too.
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June 2021 by Tarik J.
The most stupid store manager in the DMV area works @this location,for the second time ,I had a serious problem with one of the bakery staff again,I choose a cake and was looking for a baker to write happy birthday on my cake,there was this lady inside the bakery on her cell phone,I had to wait for almost 5mn before she recognized my presence,and she goes"YES",then I said is that the way you should interact with a customer,she got so angry because I told her that,and refused to write on my cake"happy birthday "she said we don't do that here,and starts swearing in Spanish,thinking I don't understand Spanish,that's when I asked to speak to a manager,and another lady came from inside the bakery and wrote what I wanted on my cake,and I politely asked her to speak to a manager,she whispered that the first lady who refused to write on my cake was the manger!!! That's when I went to customer service and asked to speak to the store manger,manager, paged him over 5 times ,and had to wait 15 mn but he refused to the customer service department!!!and again this is not the first time I'm having issues with the same bakery department at the same location,without being able to speak to the stupid store manager!!