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February 2024 by marcos lopez
I recently took my 2003 Subaru Baja to Annandale Shell Auto Repair, where I had the pleasure of meeting Yoon and Amir, the service managers. Despite facing a challenging electrical issue with my vehicle, Yoon and Amir worked tirelessly, demonstrating not only their expertise but also their commitment to solving complex problems.The reason I'm writing this review, however, goes beyond the technical expertise that Yoon and Amir exude. It's about the overall experience at Annandale Shell Auto Repair. The team, including other mechanics like MJ and Luis, the vehicle inspector Naveed, and the staff members Teddy, Robbie, and Caleb, have always treated me with kindness and a smile.Their customer service is a testament to their professionalism.My trust and respect for Yoon, Amir, and the entire team at Annandale Shell Auto Repair is strong and I highly recommend this shop for anyone seeking a team that genuinely cares and works hard.
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February 2024 by W U
They charge more for just changing vehicles bettry, and Pricy
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October 2023 by Fluffy Goldfish
The place is wonderful and the people are very warm welcoming. Everyone that comes feels like a family and I love that
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October 2023 by Tyler Kulenguski
The mechanic's here really know what they're doing and are extremely professional!! The service manager, Amir, does a great job getting you in and out quickly!!
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September 2023 by Dave Na
Very professional and courteous staffs. I highlighly recommend them!
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August 2023 by Charles Babbage
Yoon was a great help! Trustworthy and professional service. They don’t inflate the price. I had my rotors and pads replaced fairly quick. Highly recommend! Tell them Samgyupsal’s friend sent you :)
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July 2023 by Justin kim
I went there for state inspection today as of 06/22/2023. They failed me saying my car back rotor was rusty and too thin and my windshield wiper is broken that won't pass. So I went directly to other place and I passed. I asked them everything. They say it shouldn't be failed. I went back to them and talk to owner. She just pushed to a fake inspector guy. He refused to admit he was scammed me.DO NOT do business with these scamers.
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July 2023 by Samantha Fletcher
I took my car for inspection and they failed me due to rust on rotors. I went to a different place and they were confused why the first place failed me. Clearly, the inspector has an issue when this has happened at least two times before (see the other reviews). Its also clear due to the multiple reviews from different people that the owner doesnt care to fix the problem. It's crazy that they can get away with scamming their customers like this.
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July 2023 by Caz K. Wilson
I have been a customer of Annandale Shell for the past 2 years now for oil changes, vehicle repairs, Inspections and I must say they do an excellent job taking care of the customer. I have had 2 vehicles they have worked on with outstanding service and stand behind the work they do. Please feel free to visit Annandale Shell and ask for AMIR or YOON for assistance. The exceptional customer service keeps me here and I will keep visiting. Thank you AMIR, YOON and TEAM for all that you do.
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July 2023 by Sarah Husseinawi
Iv been dealing with this shop for almost 9 years straight, really nice service management and the manager and his staff are really nice highly skills communications and honest about what they doing they really highly recommend
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July 2023 by mustafa hani
Great service ! Quick service great prices. Great staff. Definitely recommend them to my friends & family
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May 2023 by peter
A place you should never trade .if you don't want to got hookedOn a fishing hook.Unbelievable place.
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April 2023 by Jimmy Key
I's not a service center, it's a trap for drivers. They always start with unbelievable low prices, witch raised 5-6 times by the end.
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December 2022 by Furkan K
Service department is the best. I owe ford fusion hybrid and needed help. Cheap, good work and friendly people. I suggest you to go.
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October 2022 by Won Jun Choi
I regret why I just found out about this place. The employees are very friendly and the price is extremely low. I think it's the best gas station around here. Use this place if you want to treat your car preciously.
