The girl working was turning everyone away at 9:45 even though nobody was even in line. Numerous people then came after when she wasn’t standing lookout at the door and made it through. Recommend training staff on closing times and protocols.
January 2024
Understaffed. Hit or miss on how well the ice cream is put together, lacks consistency. Employees do too much socializing amongst each other instead of focusing on the task. Poor management.
July 2023
I enjoy cold stone creamery because you can make a choice of ice cream and they will make it for you The waiters are very polite enjoyable environment ? ? ?