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February 2024 by Whit
Jayleen is the manager of Claire’s in Dulles Mall and was supposed to get off of work at 6:00pm and we were running late due to traffic and when I called she told me to take my time and she would be here. She was wonderful, professional and the store was so clean and organized. I will definitely be back to get my other kiddos ears pierced and mine too and will only trust this manager Jayleen. She made my daughter feel at ease and a terrific experience getting her ears pierced for the first time! I was so grateful that she stayed after hours and took a picture to always treasure this memory! I highly recommend this Claire’s and especially if getting your ears pierced!
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January 2024 by Andrea Schultz
At the age of 39 I finally got my ears done, and you all made it so easy and enjoyable
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December 2023 by Isabella Saputo
I was there today and I was standing at the check out stand for mad long and none of the employees would come to the register even though there were multiple employees in the store and I know they saw me yet none of them would come check me out.
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December 2023 by Roxana
I got my ear piereced 4 times at 4 different places and they all got infected. Claire’s was the only place where it didn’t get infected.
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October 2023 by Ganga Prasad GL
Good place shop for children and women hair bands etc
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September 2023 by jami cruz
Love it they always have good offers
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February 2023 by Nathaniel
Took two small girls here, the person working couldn't have been nicer! Both girls got to pick out a handful of items, along with a few recommendations that would have been missed if we'd just looked through the store by ourselves.
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November 2022 by John F.
11/26/22I can say I have much need for Claire's myself, but there was a time I did wear a mood necklace. I have even considered getting my ears pierced, but never did.I watched as little girls as young as 1 year old get her first earrings. My wife went looking for something in this store, but I was drawn to the mood rings/necklaces. The items offered did not look appealing and did not get anything. Still, if you want to get earrings, you have plenty of options to choose from.
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July 2022 by Wendy Robinson
Horrible store, the manager is super rude. Never coming back again.
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June 2022 by Ben Paris
This locations DOES NOT HONOR the Claire's return policy. DO NOT BUY anything you are not 100% certain you will keep - and when you tween girls - that can be challenge sometimes. I came in earlier today with an original receipt from 5 days ago, all merchandise on that receipt in original packaging and got excuse after excuse from the associates on why they couldn't process the return. Stay away from this junk store and these junk associates.
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May 2022 by R C
Love to buy earrings here
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April 2022 by Jennifer Jackson
Our lady who did my 8year olds ear piercing was amazing! I forgot her name. Very kind.Clean store.
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April 2022 by Kirbi McCumbee
Clean and cute nice merchandise to choose from
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March 2022 by Phyllis Clark
Unique store. So many items to choose from. Young friendly, courteous and professional staff.
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September 2021 by Asma Ibrahim
Took my little sister to get her ears pierced and signed the consent form for her. The piercer only asked her what earrings she wanted, not me, even though I was the one who had to give consent and pay for the piercing. When I asked if we could do a different piercing since it was an expensive choice, she said no because she had already taken them out and put them into the gun. I’m not sure why she would listen to a minor and not get permission first from the person consenting. The piercings are also misaligned and not in matching positions.
