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August 2024 by Deb L.
Anyplace you go it's the people that make it a good place. Mindspring has some very good people. My son was fortunate to have had counseling by Mac. Mac did an amazing job and it shows. It's hard to find counseling these days and if you are considering this facility, I highly recommend it.
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May 2024 by Brandee B.
### Review: A Nightmare of Micromanagement and Toxicity If you're considering working under the Executive Director Brittney here, run--don't walk--in the opposite direction. My experience as the Director of Clinical Aide Services was a nightmare defined by relentless micromanagement and a toxic work environment fueled by personal vendettas and sheer incompetence. From day one, it was clear that the Executive Director was furious about my promotion. She was upset that Lisa or whoever it was appointed me and demoted her boy toy to a manager position. Her petty resentment translated into a daily barrage of bullying and undermining. I was explicitly forbidden from addressing issues with department heads--everything had to go through her. This power trip not only stifled my ability to lead but also created a chokehold on any semblance of efficiency and progress. She blatantly allowed my clinical aides to bypass my decisions and report directly to her. This deliberate undercutting of my authority destroyed any respect my team had for me and fostered a culture of confusion and disrespect. The result? A dysfunctional team and a disrupted workflow, all thanks to her need to control every minor detail. Adding insult to injury, I was given zero training when I stepped into the role. To top it off, I didn't receive my job description until the end of April--four months into the job! This sheer lack of support and preparation made it nearly impossible to perform my duties effectively. The Executive Director's unprofessionalism knew no bounds. She regularly trashed me behind my back to her assistant, who was kind enough to inform me of the malicious gossip. This middle-school behavior from a supposed leader created an environment ripe with tension and daily drama. Beyond the personal attacks and chaos, the organization's priorities were appalling. All they cared about was their census numbers, stuffing more clients into the system than the staff could handle. The result was an environment where clients were neglected and unable to receive the care they desperately needed for recovery and success. It was clear that the well-being of clients was secondary to their numbers game. In short, if you enjoy being micromanaged to death, dealing with daily drama instigated by a psychopath Executive Director, and working in an environment where client care is a joke, then this is the perfect place for you. Otherwise, save yourself the misery and steer clear. This place is a cesspool of toxicity and mismanagement.
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May 2024 by Shamorya Middleton
I learned a lot about myself in this program..the only thing I would change is to be interactive learning. The staff are very supportive in recovery! Also I would change the food and also to pay attention to pple dietary and food allergies and have alternative choices
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May 2024 by Savannah Lee
I’ve been to mainspring recovery twice and there’s a reason I came back. The group facilitators, counselors, nurses, and staff are all super helpful and you can really relate to a lot of the staff because they are also in recovery. The rooms are comfortable and typically everyone is very welcoming.
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April 2024 by marsha nawabi
I loved this place it helped me out so much , all the counselors and staff were amazing
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April 2024 by Kegni Granados
this is my second time in this amazing program. I thank God for this rehab because they really helped me out so much while being there. I was able to finish the program this time. last time I wasn't ready to change. I recommend this program to anyone who is suffering with addiction.I'd like to thank Fatima for helping me feel safe in the program and for all the great advice she gave me. she really has a great way of connecting with the clients and helping them with any issues they have. I also want to thank the CA Madison because she helped me also when I was having a bad day. special thanks to lacey the secretary for all her hard work when it comes to lifting all those heavy boxes. that woman deserves a raise :)thank you brandee for all your help as well and for allowing us to go to fun land and having the time of our lives. chose mainspring because they care more for your sobriety than your insurance money!
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April 2024 by Jamesmerit27 Jamesmerit 27
This was a great program and a great experience they have the tools u need to get clean
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March 2024 by Thomas Smith
Excellent program deals with recovery and working on the inside of me, I must change from the addict to a recovering addict. It's time to go get that 16 year old boy I left behind 43 years ago. They've given me the tools to find him. Recovery is possible at Mainspring. It will save my life. Thank You Mainspring.
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March 2024 by Victory Blount
My experience at main springs recovery help me discover a new life without using.. I would definitely like to thank the staff for all of your help in my continued recovery.
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March 2024 by Lisa Madison
My intake into Mainspring recovery was exceptional, I was welcomed by staff as we as well as participants. My recovery process has been by far the most easily accessible to therapist addiction Dr case managers and counselors.The clinical aides are the best they care about the participants and are always eager to help whether it be a problem or not they talk to us and get anythingwe need. I highly recommend Mainspring Recoveryto anyone struggling with addiction
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March 2024 by Andy Thompson
What a great place to work. Everyone cares about the individuals here and are helpful in many ways.
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March 2024 by Katrice Smith
Mainsprings has a wonderful staff and excellent housing. The Process and NA/AA groups are my favorite. My counselor Mr. Rudy, I feel has made the most positive impact on me with regards to a change of mindset. I highly recommend coming here, it will definitely change your life.
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March 2024 by Kayla Blanco
I visited this center on a Saturday evening, trying to leave clothes for my daughter. I was standing by the doors waiting for someone to open the doors suddenly I see somebody walking across the doors and proceeded to look at me and ignore me. ringed the bell 5 times no answer, and saw a staff member walking but yet ignored me. called their phone number yet no answer I was waiting for somebody to open the doors for 10 minutes until I see another person and asked them to get staff to open the doors but this person didn't really want to help me and left. I was still waiting until finally somebody appeared and let me in. Staff took a really long time to appear I'm upset that I had to wait for so long when people saw me and ignored me!!.
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March 2024 by Kayla B.
I visited this center on a Saturday evening, trying to leave clothes for my daughter. I was standing by the doors waiting for someone to open the doors suddenly I see somebody walking across the doors and proceeded to look at me and ignore me. ringed the bell 5 times no answer, and saw a staff member walking but yet ignored me. called their phone number yet no answer I was waiting for somebody to open the doors for 10 minutes until I see another person and asked them to get staff to open the doors but this person didn't really want to help me and left. I was still waiting until finally somebody appeared and let me in. Staff took a really long time to appear I'm upset that I had to wait for so long when people saw me and ignored me!!.
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February 2024 by aleice barry
I have been at Mainspring since they first opened and I am happy to be part of the initial process. This recovery center has grown so much and has plenty of room for growth!
