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February 2025 by B MA
Thank you so much Veronica for showing me life plan and to open my new account
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January 2025 by Akhil Akkineni
Best service at that moment
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January 2025 by Steve D
We had an exceptional experience as Veronica helped my Mom with her accounts in the wake of my Dad's passing. Professional, kind, helpful.
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January 2025 by Siddharth Matta
It was great
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December 2024 by Saharsh Koli
Helpful staff
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December 2024 by Ti Onom
The managers sitting at the desks do not try to help, when I come to do something they always tell me to do it in the app. This happens every time I come. What are these employees for then? Fire them and close the office if we have to do everything in the app and ATM. The man who greets customers is always slow and wastes your time, plus he comes too close to you, stands over you when you are sitting it is very unpleasant, takes your documents from the table without asking permission and throws them back on the table. It is always a terrible experience. The ATM for cars is always a problem. One time when the ATM for cars was not working, I wanted to deposit money to the card in the office, but this man said that I can only deposit money at the ATM outside. Why should I do this outside if it is not safe?! I think I will close my account with BOFA because I do not want to deal with these employees. This is the worst office I have ever been in in my life.
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December 2024 by shyn makani
Thanks veronica for the help
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December 2024 by Ayden Shimek
Veronica was awesome. She helped with my future plans and financial decisions.
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December 2024 by Hamza EL HIBA
Best service A+++++++
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December 2024 by Ze Shawn
Worst customer service ever
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November 2024 by Ishmael Thomas
Really bad user experience and UX design: their planning and locating of their walk-up ATM sucks. (Note: their drive-through ATM is ok).But their front atm is not covered nor is it enclosed. So in sunlight, the screen is not visible.
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October 2024 by abhinav reddy
Veronica is amazing
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September 2024 by Qadir
I had an exceptional experience at Bank of America, thanks to Veronica! She made opening an account and getting a credit card seamless and stress-free. Veronica was incredibly helpful, patient, and knowledgeable throughout the entire process. I appreciate her professionalism and attention to detail. Highly recommend Bank of America and Veronica for anyone looking for top-notch service!"
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July 2024 by Yaya Zhang
I am extremely disappointed with Bank of America. Google shows that the branch is open until 2:00 PM on Saturdays, but when I arrived after driving over 20 minutes, I found it closed! This misinformation wasted my time and gas. Bank of America needs to ensure their operating hours are correctly listed online. Very frustrating experience!
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June 2024 by أبوبكر عادل
The staff are wonderful, they helped me open my account, it was a very good and wonderful experience
