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July 2021 by Alice Hawkins (Alice Queen)
Learn how to pick up the phones. Thanks.
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June 2021 by Tam Tam
This is terrible banking that I never seen , I arrive 15 before closing time,but door clock , I use AtM to made deposit but not go though, then I saw 1 lady knock door and they open for her to make deposit, I knock door too but they just look at me with out any signs that they close or tell me to wait event not close time yet , I give up , but right after I get on car , they open door for another lady , but not end yet . I go to supermarket and can't use that debit card don't know reason why , how badly that I have put all the stuff back .
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May 2021 by Tammy H.
This is terrible banking that I never seen , I arrive 15 before closing time,but door clock , I use AtM to made deposit but not go though, then I saw 1 lady knock door and they open for her to make deposit, I knock door too but they just look at me with out any signs that they close or tell me to wait event not close time yet , I give up , but right after I get on car , they open door for another lady , but not end yet . I go to supermarket and can't use that debit card don't know reason why , how badly that I have put all the stuff back .
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November 2020 by will R
This is the best BB&T branch in NoVa. Super friendly, knowledgeable staff.
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August 2020 by Emperor J.
Very slow tellers. One customer every 10 -15 min. They will leave you outside in 90 degree unsafe for large cash deposits. They. They need a better system during this covid times.
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November 2018 by Kate P.
I have been doing business with BB&T for 9 years now, it has not always been a smooth sailing, but my overall experience with this branch has been positive. I recommend this branch managers if you need assistance. They try to stay on top of the matter and help out no matter how long it takes.