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February 2024 by Robert Huttinger
Friendly group, got the car done quickly! Thanks!
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February 2024 by Tim Clasen
The customer service is great and everyone is helpful.. thanks for all you do
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February 2024 by Nik Fisher
Fast, efficient, and kind!
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February 2024 by bryanascarney
Jiffy did a great job with my car! The guys were very professional and helpful. I'll definitely be back!
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February 2024 by Nichole Russell
I’ve never been to this particular Jiffy Lube. I probably won’t go back. The wait was unusually long for a Jiffy Lube. Also, when did they stop vacuuming the inside of your vehicle and cleaning your windows?I feel like I received inadequate services for paying $115.
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February 2024 by Thomas Fanelli
Went in today around 5:30pm for a standard oil change. Staff was friendly and quick. No complaints!
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February 2024 by Jenny Langer
Services were completed quickly. However, I went to Jiffy Lube because I received a gift card for the holidays. This location had difficulty running the card. I called the help # on the card, which confirmed the funds were on the card. No one offered any suggestion for solution other than to forget about using the gift card, so I ended up using my own funds instead of the gifted card. :(Additionally, they were out of wiper fluid but offered no discount on the service.Will not be returning. Real shame. I used to really like this location, but this was a terrible customer service experience.
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February 2024 by Ivan Chacon
Very bad service. I will never come back.
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February 2024 by Guy Celeste
I read all these crazy reviews about Jiffy lube and how they push extra services. I happen to be on a business trip right next door to one. I went and asked if they could give me an oil change and that's what they did. I wasn't up sold on anything. They were extremely polite and I was in and out in 30 minutes.
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February 2024 by Luis Torres
Great experience at the Falls Church location, quick check in and service, took less than half hour for oil change.
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February 2024 by Justine Wright
Really disappointed this time around at this location. Have been there before with great customer service and no issues. Went again this evening with still great customer service. The only change was my oil change did not go well. I went in for a signature oil change and radiator fluid replaced. On my drive home, my oil light came on. I have never seen that light on my dashboard ever. When I got home, I had my dad check under the hood. He checked the oil tank and found no oil on the dipstick, meaning there was little to none in the tank. We aren’t sure if a tube did not get closed properly and it leaked out on my way home, or if it was missed entirely to begin with, but I’m disappointed in this large error and upset with the money I wasted.
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January 2024 by Dilipan Krishnaswamy
Good experience at Jiffy Lube, W. Broad Street, Falls Church, VA. Patient and courteous staff.
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December 2023 by Hunt Mason
I went in to have my tires inflated--it was done very fast and professionally, I was in and out in about 15 minutes. Crew was very courteous--thanks for the great service!
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December 2023 by Jerusha Mitchell
I absolutely love being able to pull up, be warmly greeted with a smile by the team, and back out on my way often times within minutes. So grateful for everyone there and a special shout out to Nick for always making sure I get to apply my coupon!
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November 2023 by James Wellons
Beware of the high prices at this location. My wife took in our SUV for a basic oil change last week, and they charged $138.80. They pressed her to to accept the "signature service synthetic" option with Pennzoil Platinum 5W30. Huge markups on the oil, which sells at Walmart for half what they charge, and they even charged $4.50 to "top off the radiator fluid." This is three times greater than we normally pay for an oil change, and over twice what the local dealership charges. There are better and much cheaper options in the area.
