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January 2024 by Roopal Saran
Henry is so friendly and accommodating. They don’t push service on me but give me details and background and let me decide. We take multiple cars to this place and highly recommend!
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January 2024 by Chris Richter
This shop is top-notch. An emergency with our son's car brought us to them. They were diligent in finding root causes and provided honest assessments. At no time did we feel like we were being "upsold" or that details were left out; they recommended a maintenance order that would allow them to test drive in between and help us evaluate if the rest of the maintenance was worth the money. We were stressed in this unexpected situation, and the entire staff was professional, friendly, and communicative. Let's be honest - NO large set of automotive fixes, and the cost that accompanies, is a good experience; the men at The Car Doctor truly made this as good an experience as possible, and we would absolutely return and/or recommend them to all others.
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January 2024 by Amelia Capilongo
Very happy with the price and service I received from The Car Doctor. Nelson and the techs at the Car Doctor were very professional, kept me up to date on all changes and were honest. My car unfortunately need A LOT of work on it and I really liked that they take photos of the parts to see the condition of the parts. They seem honest and look the time to answer all of my questions. Thank you!
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January 2024 by Moussa
It was easy to schedule an appointment and they did a great job on my wheel alignment. Nelson was very informative and nice. I will definitely be returning!
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November 2023 by Sky Stains
These guys are great. My 14-year-old car is starting to fall apart, and I don’t have very flexible work hours right now, so The Car Doctor’s contactless drop off and pickup is super, extremely helpful to me. They’re also very communicative, and I really like the software they use to track services and approve/pay for contactless pickup services; the electronic paper trail is awesome and everything feels super organized and clear. Henry and Nelson have been very friendly and good-natured and are under no impressions that I’m willing to drop a bunch of cash on my beater, and I am deeply appreciative of that too!
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October 2023 by G S
The Car Doctor is a great place with great guys. Recently moved in from Texas. I had a cover came lose underneath the car. They fixed it and didn't charge. Thank you Henry!
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October 2023 by Jason Suntaxi
Been coming here often to get my cars serviced, and never had a bad experience. These guys have got car and customer service quality and attention to detail down to a T.100% recommend bringing your vehicle here for proper diagnosis and repair!Services: Transmission
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September 2023 by Keith Stricker
I hate writing bad reviews, but this was such a terrible experience that I can't leave it unsaid. I'll start by saying I'm not a car person and put a lot of trust into my mechanic. To summarize - we put our trust into them, and they recommended we replace the entire engine - twice in 2 years.We took our 2012 Forester to them in 2021 for a routine maintenance visit, an oil change and a question about why it felt like the car was shaking some at high speeds. Because they had decent reviews, were within walking distance of our home, and the folks at the front desk were very friendly, we felt comfortable leaving our car with them. They drove the car to inspect the shaking and I was told there was nothing wrong with the car. I asked that they drive it a little faster because it only showed up at 60+ mph, so they took it out again. 30 min later they called to say they had to tow it back to the shop because the engine "seized up." After a lot of back and forth with the manager, we still trusted them and their explanation of the issues, felt like we physically couldn't take it anywhere else at that point or incur more cost, and followed their recommendation to install a refurbished engine (among other things) with 1 year warranty for +/- 9k, and sold on the fact that this one had only 50k miles on it as opposed to our previous 120k. At the very end when we picked up the car, the manager we had been working with was gone and there were new people in the office, without much explanation. We figured we got caught up with a bad employee and left with our "new" engine.About 2 years later now, and the car has been slowly leaking oil. Our new mechanic suggested we have the head gasket checked, work they couldn't do, so we brought it back to the Car Dr to see what they suggested since that was included in their engine replacement, and if there was any tweaking they could do from their previous install. This time, with very little explanation, their immediate suggestion was "you need a new engine." They said all the work was out of warranty, and they couldn't do very good work on re-machining the head gasket because they "didn't know a very good local machinist." At least this time the car was still drivable so we took it to the dealership to get a second opinion. Their take - there was a hose (recently installed) that was cracked and leaking - $45 repair. There was also another hose missing from the previous repair that they installed as well. The car is running great now.We felt so victimized the first time, but continued to give them the benefit of the doubt for way too long. For them to try the same stunt again when confronted with a minor issue is completely baffling. Go somewhere else. These folks are very good at speaking kindly to you and seem to have an explanation for everything, but this was an absolutely terrible experience.
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August 2023 by Matthew Johnson
Trustworthy, quality work, fair prices, quick service. Best repair shop I’ve worked with, won’t take my vehicles anywhere else.
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August 2023 by Alexis Cardone
Nelson was professional and nice to me right when I came into the door, and exhibited transparency about price and my cars needs. I appreciated that.Service: Auto brake replacement
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June 2023 by Janet Huggins
Everything was great! All involved were very nice and welcoming. Gave detailed information with pictures and helped prioritize repairs over time. They Ubered me home and back again the next day to pick up the car. Repairs are spot on. Really felt they genuinely cared about the car and my needs, not just pushed through the system. Thank you Henry, Josh and everyone for your service! We will be coming back with our other car.Services: General repairs & maintenance
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May 2023 by Maura Amaya
This a follow up to my previous review after my car was serviced at The Car Doctor.I had my car initially worked at another shop referred by the insurance company I had & they left damages still in the car. My car was overheating, AC wasn’t working, and had my engine light on. Long story short they kept my car for almost an month until I went to their shop and sat there until they gave me the car back.I eventually took my car to The Car Doctor and don’t regret it at all!!!! Henry & the other technician gave me an in-depth exam/analysis of everythinggggggg that was wrong with my car. They even gave me pictures and pointed out exactly where the work needed to be done.I got updates daily and hourly on where the technician was working on and an exact date on when the car was going to be done.I’m extremely grateful for The Car Doctor, Henry & the technician that worked on my car. I have 00000 complaints. I finally have AC, my car doesn’t overheat anymore & i was finally able to pass my emission and inspection. I highly recommend this shop!!!!!Services: Auto engine diagnostic
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May 2023 by Salmeron C.
I had my car initially worked at another shop referred by the insurance company I had & they left damages still in the car. My car was overheating, AC wasn't working, and had my engine light on. Long story short they kept my car for almost an month until I went to their shop and sat there until they gave me the car back. I eventually took my car to The Car Doctor and don't regret it at all!!!! Henry & the other technician gave me an in-depth exam/analysis of everythinggggggg that was wrong with my car. They even gave me pictures and pointed out exactly where the work needed to be done. I got updates daily and hourly on where the technician was working on and an exact date on when the car was going to be done. I'm extremely grateful for The Car Doctor, Henry & the technician that worked on my car. I have 00000 complaints. I finally have AC, my car doesn't overheat anymore & i was finally able to pass my emission and inspection. I highly recommend this shop!!!!!
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April 2023 by Yuriy Koziy
Went here two times so far. Did my inspection here and an oil change. Loved how everything that needs to be done on the car was clearly explained, and in addition you get sent a detailed report on your vehicle. I would say if you care about your vehicle, bring it here for the service.Services: Transmission
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March 2023 by Ghada Donahue
They are the best! Awesome service, excellent work, great customer service, clean, super quick with high-quality work and the best prices! I definitely will go back if i need any car service and 100% recommend them!