-
February 2024 by Ethan Kearns
Best customer service I've had in a really long time. Staff was kind, thoughtful and patient and really went out of their way to get me setup and on the road without issue.
-
February 2024 by R Sneeringer
They don’t allow costumer parking, which we knew about because they have it on the website. However, what we didn’t know is their parking lot is set up basically so you can barely drive onto the lot. The way they have their cones set up for truck/van returns makes it difficult to drive to the store front. Cones block everything in such a confusing way. The employees were nice and helpful. The van was very clean and in good shape.
-
February 2024 by Andrew Greenway
Solid quick service picking up and returning.
-
January 2024 by Emily Carnes
The teller was efficient, spoke clearly, all staff were polite
-
December 2023 by Jonás Porcar Ferrer
Overall a good experience in my 2 visits renting a van for my recent move. Quick check-in, helpful staff and the vans were in good condition. The after-hours drop-off is a little convoluted (lots of pictures to take!), but I had zero problems. The main downside of this location is that there is no customer parking, so you will need a ride at check-in and drop-off, specially if you return the vehicle after-hours (the area is a little bit sketchy...)
-
December 2023 by Kris R.
This place was alright. There was the usual long wait in line that you always get at u-haul, but they did bring extra staff out to help when the line got long. When I was called up to get service, I was informed they didn't have a truck available in the size I reserved (reservation made on u-haul website several days in advance). They were helpful in switching my reservation to later in the day (luckily my situation wasn't time sensitive). By the time later rolled around I'd gotten the job done with a different truck. I called them up to cancel the res and that was quick and easy to do. No on site parking, so if you drive there and need to leave your car you're parking it on the side street.
-
December 2023 by Heather Burrell
My daughter needed a truck for her move and chose this location because of distance to her apartment and best price. When arriving at 7:50 for our 8 pick it up time, we were greeted and immediately helped. The truck, while having 110,000 miles , was clean and drove well. Returning was painless as well. Well run operation. My only word of caution is: there is NO parking. When I dropped my husband off, I pulled into the business next door to wait for him; however it was a Saturday morning so they weren’t open.
-
November 2023 by Jeronimo Berg
I arrived at the exact time of my appointment to have a hitch installed on a Toyota Corolla, and it only took 20 minutes. The staff is very friendly and the mechanic's work was very professional.Thank you
-
October 2023 by Matthew Caruso
Made a reservation a week in advance, came up the day of my move and they didn't have any vans available. Why they let me reserve what they didn't have I don't know. But, the service member did find another location with available vans, and transferred my reservation there very easily.
-
September 2023 by Gavin Miller
The manager, Brian, was very helpful in expediting my van pickup when the mobile app would not work. He finalized my reservation and got me on the road quickly. I was later able to call and extend my rental another few hours so I could finish my local move. The only issue was space to drop off after hours but we made it work.
-
September 2023 by M. PERVious
Prices not bad, but they really need some more help in there. The parking is non existing. ? They are overwhelmed. It would be great if the app worked like it's supposed to. Unfortunately I can't give them more stars because the staff they do have are awesome guys. They're so helpful, they go above and beyond to assist. I would use them again. They're close to my house and reasonable. The inconvenience wasn't enough to deter me from patronizing the business again. ?
-
September 2023 by Josette Souza
Been waiting for over 30 min to get assistance in verifying my ID so I can pick up the truck. As soon as someone else comes in they go off for another 10 min even though Ive been next in line. Incredibly inefficient and slow, and theres no customer parking. Do not use them
-
August 2023 by Susan Moyer
Quick, convenient and cheap, the truck was ready to go and the staff member was knowledgeable. Everything went There is no parking for your private car if you want to leave your car while you use the truck. This is well posted on the website and at the location. We knew this going in and were prepared. If you rent from this location to be aware of this and be ready to take your own car with you. I would highly recommend renting from this location.
-
August 2023 by Jase Panebianco
It took nearly an hour for the employees to provide me with the keys to my vehicle, despite having a reservation in advance. After their delay, my rental was not extended for the hour lost. Where I should have had the vehicle for 4 hours, due to their delay, I had to return the vehicle in 3 hours. While the vehicle only had an 1/8 of a tank of gas when picked up, I was told I would be fined if I did not return the vehicle with a 1/4 tank of gas.The van I rented had exterior damage upon renting. Very unsatisfied with the customer service overall.
-
August 2023 by Mazin Elsheikh
This was an excellent experience mainly because of the Uhaul associate Jacob. He took the time to explain how the rental terms work, how to operate the truck and the different insurance options, which I never get, but actually did this time after Jacob explained it. Even though the UHaul truck was more on the older model side, it was clean. Also, on the return, Jacob made sure to ask if my experience was positive. Jacob was very professional, courteous, considerate, and just pleasant to deal with. Truly a refreshing customer service experience.
