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November 2024 by John Olyha
This was an emergency replacement after a flood. Sales was perfect, installation was fast.
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November 2024 by Teri Carr
Very helpful, patient and professional advise. Crew were efficient and friendly and I liked they sent an inspector to double check their work. Happy with the carpet and definitely worth upgrading the pad
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November 2024 by Michael Euson
Extremely professional service. Would highly recommend.
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October 2024 by Teri Landers
We used Carpet House for our upstairs flooring in April of this year and did not hesitate to use them again for our downstairs after a full kitchen remodel. The completed product exceeded all of our expectations and compliments our home in every way. We were kept well informed of the process, schedule and follow up by our salesperson, the installers and also our Project Manager. We were pleased when a riser was not originally ordered by us and Carpet House went above and beyond to get one that day so as not delay any part of the install. We would highly recommend Carpet House and their entire team. If you're looking for a job well done, Carpet House is the way to go!
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October 2024 by wala pm
Great experience with Carpet House. Sami Salimmi was wonderful to work with.he was knowledgeable and helped us from the selection to the installation process. He kept us informed and communicated with a positive attitude at all times! The crew did an awesome job in one day ( removal of carpet and floor installed). Matt supervised and followed up the next day to ensure the installation and that the work was performed correctly. We love our new LVP.
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October 2024 by Debra Andrews
I recently worked with Sherry Wine at The Carpet House Design Center and the experience was exceptional. She had a consultative approach to helping me select blinds for my four-level townhome that were not only aesthetically pleasing but also very functional especially for my home office. I am loving my new blinds and highly recommend Sherry and this company if you're looking for great quality and helpful advice.
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October 2024 by Sara C
They were fast and efficient. Beautiful work! Great communication!
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October 2024 by Kathy Swope
Beautiful job with our stair runner! Sami was so professional and so great to work with!
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October 2024 by Mark Layton
Great experience. Their help in choosing the right flooring for our home to the professional installers. Our new kitchen, dining and foyer now complete. Thank you.
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October 2024 by Barb Keirle
Super disappointed in customer service and installations. We built a brand new house, completed in Nov 2022. Most everything seemed fine upon inspection until we began using our shower more often. This is a summer home so we are not here all year. This summer I noticed white on the shower floor. Thought it was calcite build up so I did all things you would appropriately to clean. Turns out it is the mastic that they used to glue the tiles down. It had come up too far at installation. Normally you would remove (when wet)and make sure there is enough space for proper grout. The surface was just barely covered with grout and with more frequent use, washed away exposing the white mastic(glue). We also noticed little holes all throughout the floor. Tiny, but I thought again, was just build up until closer inspection. We confirmed with our builder that it was indeed the mastic and shoddy grouting job. They didn’t take the time to scrape mastic away prior to grouting. Now I’m stuck scrapping out (by hand, inch by inch) the entire shower. Have to that because all of the tiny holes and cannot match up the grout plus they are growing over time. Better to ‘start over’. I will not be using this shower this year again as it will take that long and longer yet to get complete. I realize our time is up with regards to warranty but thought good to give a negative review and warn anyone else to watch for this. Of course we did advise the installer (thru our builder) and yes, they said too bad so sad for you.
Just too much and so very disappointed.
Edit: October 3, 2024
Response to Carpet House
We did in fact contact you thru our builder! He informed us we no longer were owed anything due to our build being over a year. I’m sure you could probably look up my name and then figure out the builder. I’ll not name them here but begins with an S. thanks for the reply to my review
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October 2024 by Kevin Rousseau
The Carpet House did an outstanding job installing a new floor in my dining room, kitchen, and front foyer. Sami was extremely helpful with selecting and ordering materials, the installation crew was on time and professional, and the cleanup after the job was very thorough. I will definitely be using the Carpet House Design Center again.
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October 2024 by kelly roth
I had them replace my carpet and they did such an amazing job that I had them come back and remove all vinyl flooring and replace with LVP. Not only was Bruce the most amazing person to work with and very responsive but the install team for both projects were very professional and did an amazing job. I would highly recommend them.
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October 2024 by Barbara Madison
Great experience. Carpet installers arrived early and did a great job!
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October 2024 by Ricardo Penny
We had a great experience with Carpet House removing our old carpet and installing our beautiful new floor. Sami was really helpful and patient, he even let us take a couple of samples home to look at on our floor. Wilmer and his install crew were prompt, efficient and courteous. And then Matt verified the project was completed correctly and we were satisfied. We highly recommend this company.
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October 2024 by Dave (dave bing)
We have had carpet house install three different rooms in our home. Love their work. Cheers to G.O.
