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July 2024 by Ken Davis
I’ve used this particular bank for the last four years since they close the one on courthouse. Fairly disappointed with the access to bankers, but the staff is always kind.
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July 2024 by Fredericksburg Gutter and Lawn
I've been a loyal Wells Fargo customer for 15 years, and I can't say enough good things about them. Their customer service has always been top-notch, and they offer a wide range of products and services that meet all my banking needs. I highly recommend Wells Fargo to anyone looking for a reliable and trustworthy bank.
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July 2024 by Google User
I had a check that had Wells Fargo for the bank on it. It was less than $100 and the teller wanted it to be deposited into an account even though I don't have an account with them. They should've been able to cash it. I've never had issues cashing other checks with their name on it before. I definitely don't recommend coming here.
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June 2024 by Jose Ortiz
worst place ever need an appointment for a credit card review .no information how to book an appointment no costumer service don't recommend this bank
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May 2024 by Katrina Cruz
Quick and efficient. Make an appointment and they’ll take care of you right away.
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April 2024 by HIPPO NAVY
Attempted to open a new account with Wells Fargo at this Southpoint location and waited 15 minutes only for them to tell me they were "completely booked". Kind of pointless to send out flyers advertising bonuses to open new accounts if you're not willing to accept new customers.
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February 2024 by Christine Desiderati
I needed to wire some money today. Last time I needed to wire money, I walked into a Navy Federal and was seen immediately and transfer was done. Not Wells Fargo. I didn’t know I had to make an appointment to access my own money. And guess what? No appointments available - at ANY Wells Fargo in the area. Worst bank.
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February 2024 by Lesa McGinty
This particular Wells Fargo SUCKS.A bank full of employees but no one able to offer services…I’ve been standing in this line for 20 minutes watching some poor Latino gentleman endure the manager’s extreme scrutiny.It’s a shame she can just waste everyone’s time like this. You’d think “the manager” in a big bank like this would know how to properly delegate internal staff.25 minutes to deposit a flipping check is RIDICULOUS.Boo and also Hiss WF !!!
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February 2024 by Sana K.
Jose Torres is a great banker I have 8 accounts with all my 4 compony here at well Fargo and Jose is the the best he mad me feel at home and got my accounts open fast
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February 2024 by Matt Jacques
Cannot walk into the bank and conduct BANKING business. Was told I had to make an appointment for a notary service. They took more time to look at the "schedule" online that it would have to execute the notary. If you aren't cashing a check or making a deposit, you aren't welcome to walk in and bank here.We went in early again on Saturday (schedule between my wife and I doesn't allow us to go during the week when we both need to be there) Was told that nobody could help us, would have to make an appointment. I asked if we could do that while we were there and was told I had to do it all online.Over 25 years as a customer, personal banking and business banking dating back well before the Wachovia days, terrible service.
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December 2023 by Elhaami A
Țħis branch have the Most worst customer service I ever seen. Every time you walk in this branch they are short handed and literally have two people working. They always make you feel uncomfortable and they are super rude. I will close my accounts and don’t want to ever deal with them again.
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November 2023 by Nazif Niazi
We had a great experience with Tanveer Qureshi. She was helpful and took the time to calm down my kids by giving out some lollipops :). The branch manager was also caring and took the time to explain the process and referred us to the right person for help. Thank you all.
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October 2023 by Mike jayhoon Brave jawanmard
The Wells Fargo branch at south point is the most worst service and rude customer services member have specially tanveer Qureshi personal banker (NMLS ID 947996)and KERRY HILSABECK (NMLSD ID 1826332) is the branch manager most rude disrespectful and racist. She’s was keep helped other customers when we ask her to help us and please talk with Wells Fargo customer service she ignored us when we called the main customer service branch of Wells Fargo she goes more mad she walked towards to us like a wild animal in seconds we thought shes going to assault me and my wife my daughter was stop her she start talking with her but still she was talk mad rude and act on us like she’s the president of the United state they keep ignoring us like soccerball she send us to tanveer Qureshi and she talk like who the hell yall I’m the boss we keep ask for help and she ignored us and this morning we wait almost 4 hours here to withdraw my kids money from 10 am up to 12:30 pm no one was here ready to help us and they make us to call the main customer service of Wells Fargo we called 2 time main customer service till we got resolved our problem after long time wait being disrespectful races finally we got my daughter money my recommendation for the future to any customer don’t please go to the south point Wells Fargo branch they have really rude and races staff and managers if well’s Fargo not take an action about these 2 mentioned staff I will go to more higher with my complain thanks Wells Fargo with your unprofessional and racism staffYou have no control at all on the branch
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October 2023 by Amir Aslam
Staff is racist! They have this walking checking QR code. I did used it and waited more than hours. People kept showing up after me and they kept assisting them before me. One of the employee then finally walk to me and asked me what im here for without taking to his desk. When I told him what I need assistance with he made some weird faces and told me to keep waiting few more hour as many WHITE people are also in line who showed up after me. They were preferring customers based on skin color. I ll file serious complain about this behaviour.
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August 2023 by Curtis Ramer
Awful customer service
