I has become from good service to the worst , looks like they partnered with Kenworth now they are taking a moth to service one truck and the wait is not on parts.Peterbilt should check how this so called “official service dealers “ are taking advantage of the warranties and they are not fixing the issues.This is fraud<<
June 2022 by David Frederick Jr
This location is one of the best peterbilt shops I have ever been too great customer service by Kelly and Jay to quickly diagnose my problems and fix my truck also caught some other issues as well and damage that had been done by my in house shop at home all parts for my DEF and engine repair were in stock and put on in a timely fashion I would recommend this shop to anyone broke down in or around this area prices and shop rate was reasonable as well they also kept me up to date on what was going on and answered all my questions and doubt without hesitation THANK YOU ALL VERY MUCH
December 2021 by Bonotchee Barazali
Charged me $1500 for a repair that was under warranty and I found that out after I emailed Cummins directly and to top it off, the repair isn't even fixed! Steer away from these scammers.
September 2021 by Let's talk about TRUTH Private
Overall the mechanics seem knowledgeable and dedicated to providing good quality assessments and work.Still the quality of professionalism and fair pricing is in question.
August 2021 by LP HARRIS
If it weren't for the nationwide parts shortage & slowdown, my experience would have been perfect.The work, the folks and the price were all right.Especially the shop chief. Personable, knowledgeable. He goes above & beyond the call of duty.All in all, i would definitely call these guys again for any truck needs in this region.
August 2021 by Karen Stalba
Just left this location. My 2020 Peterbilt has the DEF problem that so many are having. I was in a hurry so they got a temporary fix in place so we could get on the road to the racetrack! Jay and his guys were super nice and the gal in the office was very helpful! Gave us the list of parts we need and can get them ordered and fixed near the track!. Thank you for helping us out!!
August 2021 by Diaz Nevai
I took my truck to this Pete shop . I was having issues with my power steering. They checked it and told me it was going to Cost me $7000 dollars to fix it because they were going to have to replace the air compressor and other Parts among . When told me this I said to them just to leave it like that just for checking those parts and for making a total of how much was going to cost me they charged me $850 dollars and they didn’t do absolutely nothing to my truck just for the dynastic that’s how much they changed me . After that I went to my shop is a cit kentworh. They found the problem. It was just the power steering pump that was bad they charged me 960 dollars and got it all done in the same day . I will never go back to this peterbilt location they are a ripoff people . They think because we own a couple trucks we have tons of money . And is not like that . Driver if u take ur truck to this shop please make sure u don’t get taken advantage of . Good luck
November 2020 by Morgan Tyner
Worse peterbilt store I have ever experienced!!!For example-they are closed more than they are openNever contacted owner, driver or anyone about an estimate for repairsTook way longer for repairs than they said on top of not contacting ownerEveryday had another excuses on why truck wasn't doneMechanics don't communicate with each other, called and gave false information about truck being readyThen when truck was finally done and driver got there they hadn't even done the work that was originally supposed to be done, so driver had to wait extra time for repairs to be completed!Very unsatisfied with this store and the employees that work there!
