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February 2024 by أبو إبراهيم
Thank you so much for your great customer service and For your professionalism,I really appreciate your help Mrs.Nour
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December 2023 by Corita Warner
Attentive and efficient staff
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December 2023 by Joseph Facciola
The sevice is always wonderful.
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September 2023 by Zaid Al-Obaidy
Apple Federal Credit Union has consistently exceeded my expectations. Their customer service is outstanding, with knowledgeable and friendly staff always ready to assist. I've applied for an auto loan and I was approved and got a very good rate compared with the dealers' rates. The convenience of their online banking and mobile app is a huge plus. I highly recommend Apple Federal Credit Union for their exceptional service and commitment to their members' financial well-being.
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July 2023 by Lynn Pie
Had a good conversation about managing my money with Mr. Eddy, he is very knowledgeable and patient! The employees are real nice and happy to help. I only had good experiences at this location. Highly recommended this place!
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November 2022 by Alex Kalex
Rude customer service. I would like to mention her name as well but.I still don’t want to make her in bad situations. I went for statement I did not receive at home . She charged me $20. I will definitely find another credit union. Her service is that much rude that she doesn’t know the customers are paying her salary .
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November 2022 by HD Serpas
These agents were very helpful in helping me with my transaction and their customer service was outstanding!
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August 2022 by Botelo Be gentle
Once again Mr. Gregory shows a great customer service,very friendly and professional, thank you so much for being very efficient,I really appreciate your great effort for assisting every time I walked in
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August 2022 by Andrea Rivera
I have been a customer for many years and it's because there is always extra effort from the customer service agents on the phone to really help with banking issues. The service is superior. The tellers at the branches are usually efficient.
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June 2022 by James Schaeffer
Always friendly, great service, quick lines!
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January 2022 by Luis Benavente
I have been with Apple since 1996 and it took care of all my needs: savings, car loan, buying travelers checks (decades ago the safest way to carry money abroad), international wires. Service is always courteous and efficient. Keep the good work!
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July 2021 by Bulent Kurucay
It is the worst bank I have worked with in my life. They have you wait an hour to reach to a customer representative and then don’t even solve your problems. Rude customer service. I DO NOT recommend it to anyone.
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February 2021 by cathy r.
I opened my account at the Chantilly branch about 6 years ago, and I just got a car loan and upgraded my credit card. The lady who did my loan was such a helpful and quick turn around, and I pick up my check on a Saturday to take to the dealer to pick up my truck. And the Branch Manager was great as always. He helped get my cashier's check for my truck and out the door in minutes. I love this branch; I have used the other 2 offices in this area: friendly people and good services. I know the staff at the Chantilly branch and the tellers are great people; some are not big talkers, but they take care of business. One teller is going to college and will be graduating soon; I will be sad to see him go. He is a great worker and knows a lot, and he has helped with a few problems I have had with my account, and most times, it is something I did.
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June 2020 by Judy Bray
I LOVE THESE PEOPLE!!!..
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October 2019 by David Sabin
The app does not work for mobile deposits. It used to be a good bank for me, but if they can't fix this problem, I will move my account to a more trustworthy bank. It shouldn't take months to fix this problem.
