-
February 2025 by Joel Benitez Reyes
Erol B was rude and not helpful raised his voice and went off about inventory if i did not know inventory could be wrong. Completely rude was manager at that never have i ever felt such disrespect from a person at auto parts store let alone a manager he’s always been lazy and unprofessional when coming here but i just assumed he was having bad days . Today he left me mid order to help someone else and defied to assist someone else in process. I don’t understand how he has job here with this kind of behavior.
-
January 2025 by Ayad Alsaadi
Not helpful front desk service at all they don’t know how to use their store software to make a simple return and I returned the merchandise in another store within 30 seconds
-
November 2024 by Priya thirumlai
The manager Omar was amazing. Went above and beyond to even help me with my plate covers
-
October 2024 by Corinne Kunkel
They were super helpful with my battery issue! The employees and manager here are top notch!
-
September 2024 by Fuzz
Went to Auto Zone in Lorton, Va this evening after getting a flat tire. Gerald helped me get the right items and helped me plug the tire. While plugging the tire, he removed the item causing it to go flat which is in the photo. I am so thankful Gerald Powell took the time to help me out because he didnt have to do so. The world needs more people like him.
-
September 2024 by Karan Singh
great customer service, battery died and was able to get it ordered and put in the next day. neal mike and earl were very helpful.
-
September 2024 by Malachi Curtis
Umar, the store Manager was very helpful. Went all out of his way to accommodate me and gave me all the help I needed. I’ll definitely be back !
-
September 2024 by Maria Colon
Umar the manager was very helpful he and his team go beyong every detail we should have more people like that I being saving alot instead of going to the mechanic.
-
July 2024 by steven burns
Excellent customer service. Thanks guys.
-
July 2024 by Jacob Conway
This location is a little dangerous. I saw an employee try to fight a customer today. We almost had to call the police.
-
June 2024 by Allison Lopergolo
Wow..that’s all I can say so helpful..really really nice guys working at this location. I can’t say enough good things
-
June 2024 by Larry Graham
Amazing service. Eager to help. Patient with questions but hospitality and willingness to help was over the top. Bryan G. is a top notch employee, deserves a raise and a promotion. Don’t let him go!
-
May 2024 by TPK Productions
Best experience I’ve EVER had at an auto zone. Gerald was extremely helpful, and so was Mike. Super great environment.Also, Drake is cooked. K-dot is king.
-
May 2024 by Joshua 13
Absolutely worst customer service, rude and will curse at you. Better off closing location and putting something else here.
-
May 2024 by Peter M.
Umar F., the Store Manager went above and beyond to help me change my corroded car battery and encourage me to check in with Autozone if anything happens to my vehicle.Thanks to the entire team for help, look forward to working with them in the future.
