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September 2023 by A Patron In Hanover V.
you know if walmart is now charging almost 10dollars for a bag of apples! IF YOU WANNA CHARGE THAT MUCH THEN you need to be sure they are edible! out of each apple more than half needed to cut off! outrageous! you guys are taking advantage of your customers and it is really disgraceful! geesh, i will never buy fruit and vegetable there anymore! i will go to aldi, publix, kroger or food lion! i would rather get fruit that we can eat! almost 10$ for apples! and bag dark hard to see in it, you feel to be sure nothing is soft, then almost every apple has more than half that is inedible! how dare you! I AM GOING TO NOT SHOP THERE .... I THINK I HAVE HAD IT, BETWEEN THE BAD EXPERIENCE WITH MEAT, THEN ATTITUDE WITH DELI STAFF AND NOW THE FREAKING FRUIT TOO. I AM SICK OF IT! I HOPE THEY SHUT DOWN AND GO OUT OF BUSINESS! THEY HAVE SOME NERVE!
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June 2023 by Gail M.
this is my first time having an issue with the grocery pick up at the Mechanicsville Walmart . normally I can order and can get my groceries the same day but not today. I arrived a few minutes early checked in using the app. waited for 45 min. watching cars roll in groceries loaded and leave. then cars that arrived after me were loaded and leaving. I thought what is going on? im like is it because I use EBT? is it because im black? so I leave, got home, tried to cancel my order. tried to call no answer at all. so finally I chatted with an associate on line. was told order is too late to cancel so I head back to Walmart Mechanicsville edited my parking again waited and waited cars after me rolled in and out smh im done at this point. my reservation time was between 4p-5p was I suppose to wait the whole hour? would of been quicker for me to go inside! such a big waste of time and gas.
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May 2023 by Lisa M.
Had two orders to pick up after work which is a real busy time in the pick-up area. I had both orders within 5 minutes. I love this service! My dog is at home alone all day so it gets me home quick!
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April 2023 by Janet W.
Tire department in Mechanicsville Va 23111. Employee signing me in could not retain what I was saying. She wasn't pleasant or listening very well. Asked me my phone number 4 times then couldn't find me in the system, told me to fill out my information. I told her I should be in the system I have been here plenty of times. Then she asked me if I had another phone number. They have 2 bays for oil change and two bays for tires. About 4 or 5 people were out there. They were only using one bay for each. Everyone moving in slow motion. I didn't trust anyone to take care of my car at that point! I couldn't stand to stay there another second so I left. Something has to change that should not be acceptable but some how it's everywhere these days. I came to Express oil and tires to get my oil changed. They were all very polite and welcoming. I'm glad I left that sloppy Walmart location.
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March 2023 by Nathan M.
Just wanted it known that despite putting 'Open at 12:55 AM" in the filters, the Bell Creek Walmart is NOT open 24/7. It closes at 11:00 PM daily.
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January 2023 by Qiarma Erika
So cute
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December 2022 by Elpitiana Catheus
When I entered the store with a cart, the lady I supposed to be the manager or some kind was so Rude. I entered with a smile as I say Hello and she was like you can't enter with your shopping cart!! It's the tone that she used that surprised me. She could have said that nicer. She was so rude. The cashier was okay but the other lady did not care a bit about customer service. I've been here before and employees have been supernice. I was really disappointed today. I will not come back here.
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October 2022 by Shanta J.
This is the worst Walmart ever they can never get a order correct they never answer the phone
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September 2022 by Mark H.
My car experienced a blow-out on I-64 late on a Sunday night. Everything was closed so I stayed overnight close to this Wal-Mart so that I could get there early the next morning. Got there around 8am, got my estimate and especially wanted to get the roadside hazard insurance on my new tires.Picked up my vehicle and when I went to pay, I saw that the roadside hazard insurance was not included. Mentioned it to the salesman, who shrugged and said it was too late to add it into the price.Fast forward four days, and I wake up to a low pressure alarm. Same tore that had blown out. Turns out it was due to a leaking valve stem that wasn't installed properly. And because the salesman at this location didn't add the insurance, I had to pay out of pocket.Overall, poor service at this location.
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June 2022 by Harley G.
Don't like going in here, only went because a family member wanted something I couldn't find in any other store. Went in, complete redesign of the store I actually worked at this location 7 years ago and hadn't stepped foot in there since, lots and lots of self check out machines. It's obvious they're slowly getting rid of their human employees. The floors were dirty and scuffed, everything looked dirty. The shelves were fairly empty which is to be expected since this whole Rona thing. And I couldn't find what I was looking for so I had to go into a Walmart for a product they didn't even have. Never ever again, I can't stand Walmart I literally feel my whole body tense up just walking into the doors.
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December 2021 by Shannon Close
Amy was wonderful with my 5 year old getting her ears pierced. Very nice experience.
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December 2021 by Carmella Adams
If the worker is too busy on a personal call and cant even acknowledge a customer standing in front of her at the counter to make a purchase, then they do not need my money today, and will never need it in the future.
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September 2021 by Trent B.
I came in to buy an Apple Watch, but unfortunately the electronics employee called out today? Another employee had requested a manager to help me buy this product as it was locked up, but apparently they were all in a meeting. Instead I went to Target and they price matched it. Waste of time.
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December 2020 by Sara Wechsler
We went to get my seven year old’s ears pierced. The lady was super. She took her time and she was so nice. She answered all of my questions and she reassured my daughter over and over when my one little was nervous. She used her best customer service skills, offering a lollipop when my little one got the first hole and was nervous for the second. This worked like a charm! The earrings are beautiful and the placement in the love is perfect. I would definitely recommend Mel at the Claire’s in Mech. to anyone!
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December 2020 by Miracle Thomas
Love this place can't hate on it
