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April 2024 by Rianna Elliott
Amazing customer service from start to finish! Also, excellent job done! I couldn’t be more happy with my experience. Daniel is great to work with; very communicative and quick to respond. Would definitely recommend to others and I will be going back for any future repairs needed! Thank you! ?
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March 2024 by Alex r
Fixed my car and made it look great. I was surprised because when I got hit the damage was bad. I guess this place doesn’t get good rep because its building is a little hidden but by far the best experience I’ve had with a collision repair shop. Answered when I called. Texted back when I texted. And gave me update’s through out the month. ?????
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December 2023 by Josue Dominguez
? ? Don’t take your car to get it fixed at this place. Wish I never took my truck here… got my truck back with no liner and the shock that they put it was a cheap shock and a few inches uneven from the other side so now my truck drivers crooked and the alignment is still off.. as soon as you pay they forget you even exist. ? ? ? don’t take your vehicle here!!!!!! ? ?
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October 2023 by Joane Jones
I had a hard time getting hold of them at first but after few days the Daniel called and text me what’s going on with my sons car. He gave me updates on what’s going on. I know it took a while for us to get the vehicle back but they did a very good job on my sons car it’s worth the wait. I really appreciate you all. We are very satisfied Thank you ?Services: Painting
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September 2023 by Kenyetta Dennis
Communication skills on point..
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September 2023 by Carolyn S
Just had my car repaired here after somebody hit her. She looks great, and was actually ready before the expected date! Who does that? Lol I'm quite happy with this location, I will be going back the next time she gets hit.
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July 2023 by Robert Kline
This is a great place to have your work done. Danny is great and very personal. No one does better work.
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July 2023 by Michael
My bumper got ripped off and just needed popped back on. I called about 5 different shops and they refused to do it. Dan said he’d fix it. Took him 10-min and it looked brand new. Extremely nice guy. Definitely will be back again if I have future issues with my car.Service: Body & Trim
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September 2022 by Danae Cartwright
CRC is awesome. Communicative, efficient, and quality service!
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June 2022 by Mustang Sally
Ater researching several reviews seeking an Auto Body Repair Shop I decided to try out this body shop for my recent hit and run auto accident. There were repairs required and completed such as replacing the bumper, a dent on the hatch door, painting, the right rear tail light and then extensive electrical diagnostic testing. The reviews mentioned Daniel and he was also my contact person.*UPDATED REVIEW*In the beginning communication and understanding were very good with the shop. But after several days had gone by trying to make contact with Daniel was becoming a struggle to get a response.Upon completion of work that was done to my car, as I was exiting the premises my car shut off. I tried to contact Daniel but didn't get a response, I didn't know he was in the paint room he couldn't hear me. Because the car did malfunction after the Body Repair Shop had completed the work my insurance company said to return it back to the shop and have them run Diagnostics to see if it was accident-related.I must say Daniel and his team went ABVOVE AND BEYOND and worked two days solid ran every diagnostic test on my vehicle to make a determination what exactly was causing the problem for my car to shut off!! He remained in contact with me throughout each day and until at time a determination had been made. So again I WILL SAY, I will definitely change rating from 4 stars to a rating of 5 stars!!! Should I ever need any type of Auto body repair or mechanical work to my vehicle again, I will return to this shop Collision Repair Center of Norfolk but I hope I don't have to though. AND On another positive note: when Daniel spoke to my Insurancecompany he advised them that the incident was indeed a hit and run accident saving me hundreds of dollars on my deductible That's What I Call going above and beyond and making sure that your insurance company knows what they're doing!!Services: Body & Trim
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February 2022 by Jimmy P
Dan has repaired my Camry on two separate occasions. Each time the repair job was outstanding and like new. He is professional and just a nice guy. I highly recommend Dan for any vehicle body work. He will be the only shop that touches my car. Support your local businessman... go see Dan!!
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February 2022 by Kristopher Kyzar
Dan is fantastic! He fixed the dent in my car in less than a day, and touched up the bug pock marks while he was at it. It’s like my car was never damaged.
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February 2022 by Carly S.
I am blown away by the customer service, communication and kindness from the shop! I never worried about status or what was happening in the process to repair my car. It came back looking better than before the repairs were needed. I am so glad I found this place!
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January 2022 by Kenny Williams
Excellent customer service , extremely professional and my car was repaired good as new. I definitely received Collison Repair Center ????
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December 2021 by Trevor Frazier
The only reason I’m giving 5 stars is because I can’t give 6! When we hit a deer with our Subaru Forester, our car was in rough shape. We worked through Geico to find collision repair of center of Norfolk. They were efficient, called regularly with updates, and were very responsive when we called. The car looks like it was never hit if not better, and drives perfect. I definitely recommend.
