"This is my least favorite Olive Garden in the Richmond area. The Olive Garden in Short Pump is far superior to this one. This Olive Garden location feels quite dated and the lighting is horribly over bright. It is so bright inside that you may need sunglasses to eat your soup and salad.."
"The food is usually very good. It is a little on the pricey side. Service is usually good."
"Good service & the staff was definitely helpful with the menu!! Good lunch prices too!"
"This has to be my most favorite restaurant. The service is great and the food is awesome. I go all the time. I love it."
"The customer service was phenomenal and the food was stellar! So excited to enjoy a date with my hubby at a wonderful restaurant using a gift card we just got today! 😆"
Olive Garden Italian Restaurant - 9750 Midlothian Turnpike
"Came in on a Monday afternoon, and we were told the wait time to be seated was 10 minutes. 15 minutes later, the attendants up front said we were next, and then 10 minutes later we were seated after everyone else in the room (we were a party of 4). The waitress was rude and unprofessional. She was only friendly to one of us and actually made my grown sister cry because of some of the comments she made. She brought us the wrong soup, almost shorted us $20 in our change when we paid for the food, and didn't even bring us our dessert. Horrible service from start to finish. However, the food was ready in a timely fashion and tasted fantastic. A shame because all the hard working chefs in the back were put to shame by the abysmal customer service."
"Service was fine. Not great but exactly what I expected. Our problem was the food. I ordered the chicken and shrimp carbonara and it looked like it would be delicious. Sadly that was not the case. The pasta itself was completely overcooked and the sauce was barely seasoned at all. The chicken tasted faintly of herbs, like it had been led past an herb garden before it was killed and cooked. The shrimp was so overcooked and rubbery that it felt like I was eating shrimp flavored bubblegum. Don't go to this location, I'm sure the other locations are better than this."
"Yes, Olive Guarden Is Very Good. Tommy & I Have Eeatn There many many times. We Have Been There With Family & Friends. Very Good service. We are BIG Salad & Bread eaters So That Works Out Great For us. Hope To visit Again When he comes home. "
"First it took twice our time which was 20 minutes to get in the restaurant, then the drinks took 30 minutes for us to finally drink but the waitress didn't even get the straws, after the food took a hour and when we got it it was cold and soggy. When ever the waitress came she went to all the other tables except ours. When the shop was closing down and then our light was the only light that turned off out of the whole restaurant. When ever I got my Chicken Alfredo the chicken was thrown on top of the food underneath the pasta when it was supposed to be mixed. I didn't even touch my food. The manager came and asked us how long we were sitting here I responded a hour. When ever it was time for the bill I only payed for the children's food the drinks and nothing else. Finally we left and no one bothered to say goodnight except for one waiter. Over all I give this one star."
"Our waitress Jessica was terrific. Food was delicious and plentiful. Short wait time! Outstanding restaurant!!!!"
Olive Garden Italian Restaurant - 11829 W Broad St
"Restaurant was clean, seating prompt and service staff friendly. Entrees were served hot and at a reasonable time. Drinks were kept fresh. Issue is more corporate. Cost to food ratio is a bit much for pasta and there are more local choices that offer a better selection at the same price. Our group was in the area and this was convenient but food selection and cost don't make this a destination of choice. "
"I heard from others that they look down if you are Indian at this location. I personally felt it's true. We ordered two main course for two, food is good no doubt, but the server looked very uninteresting at us. Everyone were given toffee at the end she didn't even care at us. She just gave the bill and said bye. Every time I go to maggiano they treat you better."
"Delicious bread and salad as usual! My children and I enjoyed our dinner a lot in this nice and calming atmosphere with the soft jazz music in the background, and Celestine was our waitress and she is so pleasant!"
"I've been to my share of olive gardens non hit the 5 star mark like this one, not just once but every visit."
"I enjoy the salads they serve with anything you order. Service good."