West Elm on Cary street makes furniture and home decor shopping a delight. The store is bright, lighting is on point, customer service is great. Merchandise is upscale and the design center is ready to meet with customers for guidance.
January 2023
I was lied to about the shipping delays. I went in person to talk to someone prior to purchasing because I didn't want the rolling 2 month delay emails. It's a chronic issue, and they're still using the supply chain shrug emoji.
December 2022
how this company is still in business i have no idea. terrible customer service and zero follow through with making sure you actually receive the items you order. I would take your business else where. their products are not worth it.