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December 2022 by Janet Truxell
Switching to F&M Bank has been nothing but a blessing . I mainly only deal with the Gosnell Crossing location as it’s closer to my home. I can’t give enough praise to Debbie & Mary for all the kindness and patience they have given me. These ladies are truly an asset to this bank. Never once have I called or stopped in needing help have they ever not assisted me me with such delight. I highly recommend this bank to anyone that wants to feel appreciated. Keep up the great work!! Your company is lucky to have such AMAZING ladies taking care of their customers
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December 2022 by Cathy Beam
Love working with this staff!!! Come and see us! Caring community of bankers!
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November 2022 by Sara Berry
Their knowledgeable staff helped me with my accounts and Mortgage needs a good one stop shop experience.
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November 2022 by Renae Bailey
We love working with the team at the Myers Corner Branch!! Stellar customer service and the nicest ladies EVER!!!!
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August 2021 by Bow Tie Guy
Excellent group of folks at this branch. This institution is tops in regards to service.
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June 2021 by Gary Huffman
Dealing with them over 25 years. Friendly and Helpful
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April 2021 by Faun Painter
Have gotten the run around and transferred to multiple people without anyone being able to help me. I called F&M Mortgage about a construction loan needed in Rockbridge County, VA. I was told that they could not help me because there is not a mortgage office in Rockbridge Co so I was transferred to the bank. The bank told me that the Mortgage office would need to help me because they handle the construction loans. I called a whole different branch in efforts to get help and was told I need to speak with the Mortgage office and was transferred, the mortgage office told me that the bank needed to help me.Needless to say, I won't be asking for any assistance from F&M in the future.
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June 2019 by Tiffany Muckenfuss
Can't Deposted Money In ATM .. Only Withdraw ..
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June 2018 by Barbara B.
I have been a customer at F&M ever since I moved to Staunton, Va from MD. The people that are employed there are extremely nice, accommodating, and will always answer any questions I have. I am going to have to change banks because it seems that when it comes to bills being paid quickly, either by check or electronically through the bank, they are very, very, slow. Sometimes it seems as though the left hand doesn't know what the right hand is doing. This month because my rent payment kept not showing up on the statement on line from them, I actually paid it three times! That's ridiculous. So, I will be leaving and moving to another bank ..... they need to be able to move things along a bit faster to keep up with the times. BB
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March 2018 by Laura Weeks
Very helpful staff. Answered all of our questions and made sure we understood all of the options available to us.
