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August 2024 by angel angel
mary is a very good agent she helpped out with the whole process of the house and car for a combine package.
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June 2024 by tnnjva 2
We have mainly experienced good customer service from this Agency since 2012! Our needs are met in a timely fashion; moreover, Mary and her staff operate with aplomb in a professional, congenial and caring manner. In terms of policies, they evaluate what is in our best interest which makes us feel like we are in good hands!
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May 2024 by Andre Gatling
I've had State Farm for over 10 years now, and compared to other insurance companies I've had in my 50 years of experience...They've been phenomenal. God, they've been holding me up, from my breed of dog and dog training business, home issues and now recent car issues, they've simply had my back and worth every dime I pay them! I know I may sound like an ad but Imma State Farm 4 Lifer!!!❤️??
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April 2024 by Nicole DePompa
For the last 13 years, Mary has been my insurance agent, and she is fantastic! She is always ready to answer my questions or explain parts of my coverage that I may not completely understand. When I purchased my home, Mary helped me with setting up my policy. I recommend her office to everyone! I have family, friends, and colleagues all switched to this office. State Farm offers great coverage, but Mary provides excellent customer service.
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April 2024 by DayanaM
This place is not great. I don’t recommend coming to this location. When we first walked in we were looked at weird and not greeted. We liked the quotes we got, when we decided we were ready to change the system was down and we were told the lady was gonna email us the next day. She said she would email us in the morning, didn’t get an email at all until I emailed and still no response until the following day. She didn’t seem to care at all and was VERY HOSTILE. So we went to a DIFFERENT LOCATION and we got treated super differently and way better.
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October 2023 by 2006 Duramax LBZ
I left my State Farm representative who works out of Ashburn because he and his staff were incompetent. I switched to Mary Hitchcock a little over a year ago, and she is a genuinely caring person. She went over all our policies and found out the representative in Ashburn had valued our house well above its actual value. She was able to save me $400 on my policy. My advice to anyone using the representative in Ashburn is that you may want switch to Mary as your rep.
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September 2023 by Ahmed Alhaddad
Stay away and conduct your business somewhere else , if there is a one word to describe this office , it’s will be rude , I be been with them for more than 6 months and the expressed all kind of rude and carelessness answer with every call like they doing me a favor .Even with cancellation they gave me hard time and made me call twice just to cancel.SATY AWAY
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August 2022 by German
25 year old customer of Mary Hitchcock-State Farm insurance. I know there's a good number of insurance practices in our local NOVA area. But the service, care and customer attention I've not found anywhere else. You may be able to find cheaper coverage somewhere else, but is cheaper always best? You decide for your self but I'd give Mary Hitchcock a try first.
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July 2022 by James Behrens
Personal service A+
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January 2022 by German Rojas
25 year old customer of Mary Hitchcock-State Farm insurance. I know there's a good number of insurance practices in our local NOVA area. But the service, care and customer attention I've not found anywhere else. You may be able to find cheaper coverage somewhere else, but is cheaper always best? You decide for your self but I'd give Mary Hitchcock a try first.
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November 2020 by Danna Chapman
Great customer service.
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October 2020 by Theodus Brown Barbour Jr.
Great Customer service