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February 2024 by Allen H.
I recently had the pleasure of interacting with Michael Katac at Liljenquist & Beckstead for the repair of two watches and the purchase of Valentine's Day Roberto Coin earrings. From the beginning, Michael exhibited an exceptional level of professionalism and dedication to customer satisfaction that truly set him apart. Michael's expertise was evident as he guided me through the repair process of my watches. He was meticulous in his approach, ensuring that each step was clearly communicated and understood. What impressed me most was his commitment to keeping me informed throughout the entire process. His updates were timely and detailed, providing a level of transparency that I greatly appreciated. When it came to selecting the perfect Roberto Coin earrings for Valentine's Day, Michael's eye for detail and deep understanding of luxury jewelry shone through. He listened attentively to my preferences and went above and beyond to ensure that the earrings I chose were nothing short of perfect. Michael's service was not just about completing a transaction; it was about creating a memorable and personalized experience. His professionalism, combined with a genuinely warm and friendly demeanor, made every interaction a pleasure. I cannot recommend Michael Katac highly enough. If you are looking for unparalleled service and expertise in jewelry and watch repair or purchase, look no further than Michael at Liljenquist & Beckstead. He truly embodies the essence of exceptional customer service, making each client feel valued and respected. Thank you, Michael, for making my experience so remarkable.
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December 2023 by Steven C.
Liljenquist & Beckstead is the best place in the DMV to get your jewelry and watch needs taken care of. They have a beautiful jewelry selection and sell the best watch brands available like Rolex. If you need any custom jewelry needs or want something ordered that they may not carry, they are always accommodating to make it happen! Matt has always taken amazing care of my family and I. Whether it has been giving us the opportunity to buy an amazing watch, jewelry repair, jewelry appraisals, or just casual friendly conversation, he's always been there for us. He is extremely knowledgeable in time pieces and jewelry and his expertise is very apparent when you speak with him. Our relationship with Matt has definitely grown over the years and we look forward to many more memories to come! Don't hesitate to shop here!
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October 2023 by Gabriela Febres
Mina and Charlie made the experience of purchasing my first Rolex incredible. I visited Liljenquist & Beckstead a little over a month ago, and had the opportunity to chat with Mina about what I was looking for.Mina took the time to listen to my story, and talked to me about Rolex, their different watches and what the brand is all about. The service was excellent from the moment I walked in! She took took down my information and a little over a month later I got the highly anticipated call! She had worked her magic! I couldn't believe it.Once I came in to pick up my watch, Charlie was thorough explaining everything - from the materials the watch is made of, to how to properly care for it, the warranty, and the service intervals. He adjusted the watch to my wrist size, and truly made the experience special for me, a first-time Rolex owner.I would 100% recommend Liljenquist & Beckstead to friends and family, and hope to grow my watch collection with them in the future.Mina, Charlie - thank you for this moment - I'll be celebrating for a while!
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October 2023 by Jennifer Yung
Matt made the experience of purchasing the perfect timepiece for my husband as an anniversary gift very easy. He was quick to respond if I ever reached out to him. Most importantly though, he was able to get me my first pick in time for our actual anniversary. When my husband came in to Liljenquist & Beckstead to get his watch fitted, Matt took the time to explain the various features of the timepiece, and my husband really appreciated that. It was a pleasure working with Matt in acquiring such an elegant gift, and he made the experience easy.
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October 2023 by Kyle Tsao
I had the absolute pleasure of working with Mary to purchase my first ever Rolex. I came in to their store earlier this year looking for the perfect timepiece for my upcoming wedding next month with little expectations that I would be able to get one in time. I'm happy to say the Liljenquist & Beckstead team were able to do it just in time! Mary was incredibly knowledge, personable, and professional all throughout the entire process. I would highly recommend visiting their store for a great experience.
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October 2023 by Brad O.
I wish I could rate them higher. This is the best experience shopping for an engagement ring. Matt was an honest, straightforward jeweler who helped me get a custom ring that turned out perfectly. Last minute the date moved up by a month and he was still able to get the ring to me in time for the proposal. We're excited to get some studs from them next and can't imagine working with any other jeweler out there. Prices are extremely fair and the work was high quality.
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September 2023 by Matthew Ng
I was helped by Matt who is a knowledgeable, personable, and patient professional member of the Liljenquist & Beckstead team. He was extremely helpful and answered all my questions with pertinent information, a smile, and kindness. I very much appreciated his time. Matt was able to get me my dream watch. Thanks for much for the hospitality and customer service!
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September 2023 by EricKang Film
I had serviced my watch received from father-in-law. It took less than prior notice and it came back almost as new. I am very happy with the overall experience. Matt is very kind and helpful.
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August 2023 by Anastasia Novoseltceva
I had the pleasure of witnessing a remarkable journey today as my boyfriend became the proud owner of a Rolex timepiece. From the very beginning to the final moments, the entire experience left an indelible impression. Notably, Charlie, who boasts an impressive 40-year association with the Rolex brand, exhibited a profound understanding of their craftsmanship and heritage. His expertise undoubtedly enhanced the journey, adding depth to every step. Additionally, Michael's K. assistance was invaluable, contributing to the seamless flow of the process. Overall, the combination of Charlie's extensive knowledge and Michael's support made this acquisition a truly exceptional experience.
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August 2023 by J.J. Bremberg
Couldn’t be happier with the team, the facility, and the experience of buying my new Rolex watch. Charlie Waters and Michael K assisted and helped make this purchase seamless and enjoyable. I was making this purchase to mark a milestone in my life and everyone I dealt with at Liljenquist seemed to make the extra effort to make my wife and I feel welcomed and special.I can’t recommend Charlie and Michael enough!
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August 2023 by Juanita Harn
My husband surprised me with my very first Rolex watch for our anniversary! I have the staff at Liljenquist & Beckstead to thank for specifically Mary and Matt for making the surprise possible. From the moment you walk into the store, the staff provides you with the utmost care and attention. I went in the next day to get my watch resized and the service was nothing short of perfect. The staff went above and beyond to make me feel comfortable and valued as a customer. I wholeheartedly recommend visiting L&B. Their commitment to excellence will undoubtedly leave you as satisfied and happy as I am.
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August 2023 by Prieo McHugh
Had a great experience today purchasing my first Rolex from Charlie. He was very professional and walked us through the process while delivering an iconic experience. Highly recommend him to friends and family.
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August 2023 by Joseph Harn
I would like to start off by saying that everyone at this store is amazing! Honestly, I was a little hesitant to even enter at first as I am not particularly well-dressed or rich looking. However, despite not looking like a typical clientele, everyone treated me with respect and such kindness.Mary took excellent care of me and helped me find a replacement watch for my dad who has been without his for over a decade. His reaction was priceless...he absolutely loved it as it was nearly identical (upgraded size) to his previous one.Mary was also very responsive to responding to emails which is much appreciated. She also helped save me some money on an appraisal for my wife's engagement ring by introducing me to Matt.Matt was able to conduct the appraisal the same day and Mary was able to email them to me so that I could relay to my insurance company immediately.Thank you Liljenquist & Beckstead for making a first-time Rolex buyer's experience so great!...truly a one-stop shop for all your jewelry needs!
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June 2023 by Wilc Sporer
Thank you Matt Sember for the excellent service! Matt was able to make my experience as easy as possible. I bought a Rolex for my husband as a wedding present and he made the process very smooth. I will surely be going to Matt for my next jewelry purchase!
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June 2023 by Mazin A.
I came in looking for a certain watch and was greeted by a very kind, genuine, and delightful Mary. She answered all of my questions with ease and showed me what they had available to try on. We kept in contact over time, and once I was contacted for the watch i had in mind, I was overcome with joy. Thank you again!
