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September 2025 by ruby benson
We have had them as our bank for years now and never had any problems with them highly recommend them to anyone
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April 2025 by John Trissel
Helpful and friendly.
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January 2025 by Noah Hebert
I switched all of my personal and business banking to First Bank after being with BB&T (now Truist) for well over a decade. My banking relationship with First Bank feels much more local and personal, and any time I've had an issue I've had great experience with their customer support. First Bank's online banking portal and app was already good, but they just pushed a huge update that made it REALLY great! I've recommended First Bank to several friends and family members over the years and will continue to do so, I'm very happy with my experience.
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April 2023 by David McKeever
Loved it! Went there today around 12:30-1:00 pm to deal with an expired card issue. Not a terrible thing but certainly not my favorite. The reason why I had not received it in the mail, was because I had not updated my new address info with the bank, everything, mostly, is electronic. So the fault was mine and all of the wonderful ladies working there were very friendly, helpful, patient and made a not so very fun process, a bit more fun! Thank you to all of you working today, you are wonderful!
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October 2021 by Debbie Crowder
I just go through the drive through to pay my rent but they are always nice
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January 2021 by Laila H
This off brand, backwoods place should not have replaced Bank of America. They refuse to make change and spend time debating it amongst themselves. Please close!
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October 2020 by Lio Leben
In my experience, the customer service provided by this branch is the best I've had. They make an effort to know you as a person, not just a customer. If I don't give it five stars it is simply because I don't think this bank is as accessible (having ATMs and more branches) as other banks. Nevertheless, if you don't plan on leaving the area much, or plan on just using your debit card, then this bank may work for you.
Lastly, I got a chance to travel and test the security measures on the card. Indeed, the bank has a series of protection features to prevent any one else (or yourself when abroad) from accessing your account.
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March 2020 by Laila D
This off brand, backwoods place should not have replaced Bank of America. They refuse to make change and spend time debating it amongst themselves. Please close!
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November 2019 by Virgilio Nebel
In my experience, the customer service provided by this branch is the best I've had. They make an effort to know you as a person, not just a customer. If I don't give it five stars it is simply because I don't think this bank is as accessible (having ATMs and more branches) as other banks. Nevertheless, if you don't plan on leaving the area much, or plan on just using your debit card, then this bank may work for you.
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March 2019 by Troy
Very poor customer service,