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February 2024 by Jared Larsen
No way you clowns are only open 3 days a week? just give it up, it’s over hahaha
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January 2024 by Jennifer C.
Not sure why they have such a bad rating. Carmen was a big help. The entire experience here was a positive one. I feel she was up front, answered all my questions. The entire shoe buying experience went well. They do have a huge selection, I think they need to update the hours on their site which is why im giving it a 4 star instead of 5.
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January 2024 by Victoria R.
Drove all the way here and it was closed. I've previously read about this happening to other people, but took a chance and sure enough they were closed. There was a sign on the door saying they were closed for the the day before so I walked in and was immediately told to leave. The woman had zero customer service in her tone and delivery. Also apparently too lazy to change the sign on the door too. Won't be coming here again.
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June 2023 by Keltoum Djoumer
Enough about this mall it's sad.
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June 2023 by Vrushti Modi
The manager at the store was really rude. She made the whole process very uncomfortable. I couldn’t wait to get out of the store.
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May 2023 by Joshua Ritts
Carmen gave me the best shoe buying experience of my life! And her attitude was amazing. She was honest and direct and made me feel important. Thanks, Carmen!
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May 2023 by Todd Bermanski
Staff member was very rude. Prices are always higher than everywhere else. Go to Nike store on other side of mall.
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May 2023 by Ginger Cutten
Just had the worst ever experience in this store!!! First off there was only one employee when I arrived, no problem with that but she would t help us at first…didn’t even acknowledge that me and my 6 year old son walked in the door. Then when she decides she would talk to us she acted as if I had never bought shoes before. She wanted to argue with me about the shoes sizes. (She said they don’t make half sizes for kids and I said well if that was true then why is he wearing 4.5?) then after. Selected shoes she acted as if we were trying to steal them? This was after she stood next to us and watched us my son put on the new shoes and said he wanted to wear them out and I took the box and old shoes to the counter to pay. She made my so take off the shoes so she could verify them!!! If I was trying to steal from them I why would I go to the counter? If I was trying to scam them then why is the hell would I have gone directly to the counter? I finally told her that she made this experience horrible for us. I’ll go without and Abel and I left. Even my child said she was rude. Do better people!
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December 2022 by Eric Salzetti
Totally awesome! They even had a few pairs of Chuck Taylor's. Oh and I had my 7yr old son with me who loves and commented on the item display. Clean store ?
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December 2022 by Eric S.
Totally awesome! They even had a few pairs of Chuck Taylor's. Oh and I had my 7yr old son with me who loves and commented on the item display. Clean store ?
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December 2022 by supplier shoes (Look at my picture)
perfect！
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November 2022 by Kim Y.
It's been ages since I've stepped into Famous Footwear. I needed some new shoes for my wide-foot son. Getting help can be a challenge. When I did ask for help, the selection wasn't so great but I was able to find something in the youth area. There was only one person at the store that I know of. The layout of the store was logical - women's, kids, men's with clearance aisles clearly marked. They have lots of different brands of shoes - Nike, adidas, Skechers, new balance, etc. We were able to find a pair for about $50. Sure beats buying/returning shoes from Amazon because you can't try them on.
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November 2022 by Vincent Randy Heslop
Selection is okay, pricing is fair and it's a convenient location with plenty of free parking and plenty of other retailers close by. FOLLOW ME for more thoughtful recommendations as I travel the world ?
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October 2022 by Lisa Gergen
Great selection of shoes. Returns are easy. Good customer service! Clean store.
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September 2022 by Ethan Yiga
Great Shoes, usually has shoes you can't find in normal Nike stores. Great service ?
