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February 2024 by Leah B
Gucci is my favorite luxury brand. I bought some luggage from Gucci in Tokyo and had a few questions about engraving/embossing. This store was hard to reach direct. When calling this location you’re forwarded to a general operator. I was told I’d be receiving a call back but that didn’t happen. I had to call again to have my question answered. As always this location is aesthetically pleasing. Staff can be a little stuffy but that’s understandable.
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February 2024 by k
Always excellent service.
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February 2024 by carlos hernandez
Outstanding store and employees are great felt welcoming thanks to all
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January 2024 by Evens Theard
Love the place very beautiful material
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January 2024 by Logan Gore
This was my first experience with Gucci. I received the best customer service of my life from Mariana. This has won my trust for the Gucci brand overall and I will continue to be a Gucci customer because of Mariana.
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October 2023 by Al Ebr
Very cool and unique store design
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September 2023 by Lula Hashi
I went there in June to purchase a travelling tote bag for my birthday. They welcomed us and offered my hubby and I nice cold water bottles. Shannon Kackley was amazing who help me pick a beautiful tote bag. She wrapped elegantly. what a wonderful experience. Thank you!
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September 2023 by Crystal Breanne Cabrera
Beautiful store and great SA! Always responsive and helpful.
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August 2023 by ヴォスアーロ
I hated going here,store manager kicked me out and the cashier double scanned my item while neglecting it 2000$ for socks and underwear
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August 2023 by Daniel Campbell
Great selection and no pushy sales people.
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July 2023 by Scott O.
I had to fight and argue to get good customer service . If this is the way Gucci operates then I will take my business elsewhere. They make it so hard to to Warranty a pair of sun Glasses
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March 2023 by Esme
Kat the store manager was so sweet! I didn't buy anything today because I just wanted to browse the store first but she really was absolutely sweet and helpful. And after LV was rather rude she made up my whole day and trip. I can genuinely say I look forward to coming back to this boutique!
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February 2023 by Eco Holder
Coco is absolutely the best! No matter if it’s a sale, an exchange, ect. Coco has delivered a flawless experience.
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January 2023 by Michelle Dellino
We have had great service at this store from Matthew. He has been wonderful to work with. This location has a great selection and it is pretty big so whether it is shoes, bags, clothes, they have it or will get it for you. Friendly and never rude here in my experience. They do not require an appointment or glare at you if browsing. I am a fan. We won’t hesitate to keep working with Matthew and come back.
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December 2022 by Eric Christiansen
Paris is a long ways away. Hong Kong isn't close. Bellevue is right here. Right now. That's what it's all about. Forget the hokey pokey; you don't need to fly around.
