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March 2024 by Carolina A.
This review is regarding rentals. Went there last weekend to rent a pressure washer. Chose the Bellevue store because Redmond did not have any machines available, but my experience in Redmond the weekend prior, also with a pressure washer was not good either, so I think in general the rentals at Home Depot are simply subpar. We got the unit fairly quickly but when we got home realized they gave us the wrong gun, we called Redmond because it was closer to home and they guy on the phone was super rude, almost offended because I was asking if they could swap the gun for us at least temporarily, while we did the job. He said our only option was to go back to Bellevue, so we drove 25 min to exchange the gun and drove back anoher 25 min to get home only to realize that the new gun was defective! The trigger was damaged. A complete waste of time! We returned the unit and decided to rent from Sunbelt instead. WOW! What a completely different experience. The quality of the machines, the customer service, everything was much MUCH better. Price was just a little higher but totally worth it!
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February 2024 by Rebecca H
Some of what we were looking for was hard to find. Decent parking.
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February 2024 by James Min
Flory was very disrespectful and unprofessional.
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February 2024 by Rumen Hursev
Can't pay in-store with phone using Google Pay.
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February 2024 by Kai Pressey
Tony helped me out with an issue I was having with pricing. She was nice accommodating and knowledgeable.
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February 2024 by Tai Chen
A Hugh place to find stuff.
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February 2024 by Heidi Petrick
I love this place! Go in there for one thing, come out with three! What more can I say?! Wood work, gardening, plumbing, electrical, lighting. You name it, they got it! Bravo!
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February 2024 by Shannon Knauss Q.B.E.
Everything needed for painting but do not use the cheaper paint , anything that is speedwall is total junk,, cheap paint means many coats, it take longer and never looks as good. Don’t bother with cheap paint , yes there is a big difference.
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January 2024 by Dry Connection Cleaning Service
I have been remodeling my home getting it ready to sell. I have been at Home Depot pretty much everyday for the last month, seriously EVERYDAY?♀️Kari has been so nice and helpful each time when I can’t find something in the storeShe has saved me so much time and money! Kari went out of her way to find every product that I needed and helped me find the best prices.She is a huge asset to Home DepotHolly
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January 2024 by Hector Uriarte
Armin has been nothing but an eager helping hand and my project site is very thankful!! Armin, you’re awesome!!
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January 2024 by Dmitry Al
Wasted an hr to rind someone to cut a carpet, then just to be told that they can only do “will call” next day.Two stars just because another department guy was helpful.
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January 2024 by Robert Bean
Understaffed
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January 2024 by Jane Randolph
I placed an order for a commercial mixer than ended up being lost in transit! I called up customer service and they were able to connect me to the district manager who was able to refund me for my original order and then place a new one for me for a better product with a discount too that ended up being less than the original amount I paid :,) Not to mention, he went a step ahead to even personally deliver the product to my workplace even though my original order was in store pick up. Definitely recommend shopping at home depot (not just in Bellevue) for the insanely above and beyond customer service :))
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January 2024 by Kerry Rodgers
I shop here often as they have a great selection of items and are always willing to help out. My only complaint, is, as it has occurred more than once which I will no longer do, is ordering paint for pick-up as both times the color was not added. I went in yesterday (1/6/24) around 4 pm to have the color added and the young guy at the paint center rolled his eyes, made no eye contact, and walked away to add the paint. Minimal customer service with him. Everyone else in the paint center are very friendly.
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January 2024 by Ricky Hernandez
My home away from home