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August 2023 by Ashley Abiva
Absolutely wonderful service from Careana. She was able to order my padded nappa loafers. It took a few weeks but she made sure to keep in touch and set them aside for me when they arrived. I love my loafers! They came just in time for my birthday! #treatyoself
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May 2023 by Issa Tenkiang
It's basically like shopping at the Hamptons.No lines , familiar faces, good food options around ( john Howie, Ceilo).Super smart staff likely cause Microsoft is so close.
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May 2023 by Zeshung Tenkiang
It's basically like shopping at the Hamptons.No lines , familiar faces, good food options around ( john Howie, Ceilo).Super smart staff likely cause Microsoft is so close.
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March 2023 by Angel Cheema
Great experience every time I go! Awesome customer service and assisting especially by K. Always treated my family and I with respect!
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January 2023 by Brandon D.
This is a great location. My wife and I have been helped by Robbie a few times now and he is just the best. He is so friendly, helpful, and has gone above and beyond on multiple occasions to make sure we were satisfied. Thank you to Robbie and the whole team!
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October 2022 by David
This location has a wonderful staff who will afford each deserving customer their undivided attention, offerring valuable suggestions & options with each inquiry. Know the brand, what is current and what you like and they will be able to help you that much more. The staff are discreet, respectful and knowledgeable. It is a smaller location with two levels, accessible from the ground floor. The selection is typical of a Prada store of this size and on par with what you will find in Stockholm. It is not as large as the store in Aoyama(Tokyo) or Milan, so set your expectations accordingly.
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September 2022 by Shalanda Curry
The experience I had at this store, with Katy (Not my normal saleswoman), was uncomfortable, disrespectful and obviously racist. I’d tried to speak to Kara Burt, the store manager, but I discovered they are friends, and she would not even take my complaint. Katy made it very clear that my money and presence at the store was not welcome. This was beyond insulting. This is the third pair I have purchased and never had an experience like that. Not only did I feel singled out and disrespected, I lost my dignity picking up shoes I had already purchased. I won’t be patronizing this store again thanks to these two women. Warning POC, Katy, will leave you regretting you walked in.
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September 2022 by P C
Jamie is a great With Assisting In New Product + Knowledgeable when it comes to Information! Providing Info help Over Phone.
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February 2022 by Lane Long
I purchased @$2,000.00 pair of boots for my wife on 12/06/2021 fr the Bellevue, Wa store. They were 1/2 size too big so we returned them for a smaller size exchange at the Las Vegas store. Prada required me to purchase the second pair and ensured me of receiving credit for the first pair purchased. I did not receive reimbursement until 1/31/2021 which required a wire transfer!!!!! Throughout this period it took constant follow up and inquires to get reimbursed!!!! Totally unacceptable customer service!!!!
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November 2021 by XY Liu
Not professional at giving size advice.
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August 2021 by B M
I bought the newest Prada backpack in Bellevue - The Bravern as well as a white purse. I would give the store a 5 star review!! The reason why I would give it 5 stars is because of Joshua, his customer service is everything you would expect and more. Joshua knows his bags, but more importantly gets to know and invests in his clients and their style. Joshua is also up -to-date with fashion trends, styles and timeless pieces. He went above and beyond and completely out of his way for me with his customer service numerous times and because of that I will always buy my Prada bags from him as well as highly reccomend him to all my family and friends, so ask for Joshua!
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August 2021 by Oscar Enrique Phelps
Amazing customer service from Josh, he was very knowledgeable of Prada & The fashion industry in general… can’t wait to be be back and shop with some more !!!
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February 2021 by Kimberly Rizzo
Max is literally the best and not even an SA. Awesome communication and made sure I was taken care of. Was able to snag the Prada Re-Edition 2005 bags while I was back in the states and I’m so so happy! Yuna was also so great to help find and order the white bags in other boutiques. You guys are the best - thank you!
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October 2020 by Shawn Conway
Nice clean, covid 19 friendly store with really helpful staff.
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March 2020 by Christopher Hooper
Too many homeless and tweekers