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November 2023 by Michele Houston
Scott was very helpful and efficient! We felt well taken care of throughout the entire buying process.
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November 2023 by Pepsi Reed
We spoke with the Manager and he was a really nice guy! We went in knowing what we wanted and he provided with similar options available to us. The delivery was perfect, scheduled in a 4 hour span and they came immediately, unboxed super fast, and were gone in 10 minutes. All very kind people, would happily buy from here again.
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November 2023 by Kevin Boicourt
Andrea was super helpful and great! Went during some Black Friday deals and ended up walking out with a ton of stuff for cheap. Andrea helped us collect and keep track of our bounty and get us taken care of quickly and painlessly
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November 2023 by Kanwal Talwar
Jackson was really helpful and spent hours helping me figure out the right configurations for my new rental. Tiny also helped with suggestions. Without their inputs, I would not have made the purchase I did today. Very grateful and appreciative.
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November 2023 by Meghan Donovan
Not very friendly or professional - and this is not directed towards everyone. But I came back to change my previous order which I was told I could do, (that was not the issue per say) but when getting help in this one person was saying one thing and the other was saying something else. They work together and are a team but didn’t act like it. The “manager in training” kept talking down to the gal who was working very hard to help me. And my friend and I just kept saying sorry I’m sorry to her- and it makes me just want to leave and not buy from them, but i was in a time crunch. When we as customers said we are sorry she said it’s ok over and over again and we just looked at her and said no it is not. Please put him through some more training at the very least … I still want to see if I have other options because of the uncomfortable situation.Also not willing to help with or offer discounts after having me drive back and forth and trying sell me more in order to give me the discount via voicemail… I’m just bemused.
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November 2023 by R R
Thank you Jackson and Tony for helping us find the sleeper sofa we wanted. Great sales service and easy checkout, too!Well, I’m sorry to say that it is now four weeks later and I’m having to change my review. This is in regards to the actual delivery of our sleeper sofa. We have now had a “confirmation” email sent to us with delivery dates that then get moved ahead another two weeks - the first was for September 23rd, then it was going to be October 18. Now, we’re being told November 1. With no explanation other than “the sofa didn’t make it from the warehouse”. This is terrible. We’re giving you ONE more chance Ashley.Oh, Ashley, your delivery and follow through just blew it. We waited and actually said okay to yet two more delivery delays (a total of five) and still no sofa. Why would delivering a sofa be so difficult? Again, the sales staff were great (thank you to the local staff for helping us with our refund) but the whole idea is you should get what you bought, and, we never did. Buyer beware.
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October 2023 by Joshua Schaffner
First time customer, extremely pleased with the professionalism and ease of communication. Scott was everything you’d want in a sales rep, attentive, knowledgeable, and he never once tried heavy handed sales tactics.
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September 2023 by Bea Ayers
Mia did an incredible job with answering all my questions and helping me find what was best for me. I will go back to Ashley's again and again! Worth the price for the customer service as well as the furniture. Thanks Mia!
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September 2023 by Micah Rubart
Quality experience at the Bellingham Ashley store. Good selection, good prices. Little scattered if you are looking for a specific item. Wesley is an excellent rep for the business. Not too pushy on sales, informative and honest. 5/5 for Wesley
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September 2023 by Liz C.
I was attracted by their prices. Scott who greeted me at the door turned to be very helpful. He was professional, friendly, and open-minded by providing me the info that I asked for and leaving me to make a decision. Scott has the expertise to answer all my questions including the materials, cleaning, stability, delivery (more details about how to move a sofa through a narrow hallway), and customers' rights.
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September 2023 by Hailey Foster
Wonderful experience and wonderful customer service. We went in looking for a new couch and the sale associate Wesley was wonderful. He made sure to listen to the needs and wants of all of us and find us the perfect couch at a great price. The manager Alex was also wonderful and extremely helpful in making sure our needs were met. Overall a 10/10 experience!
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September 2023 by Brandon Fairfax
We recently purchased furniture from the Ashley Furniture store in Bellingham, WA, and had an exceptional experience thanks to Wesley. He was incredibly knowledgeable, answering all our questions with ease, and went above and beyond to ensure we were satisfied with our choices. Highly recommend this store and make sure to ask for Wesley!
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August 2023 by Caryn B.
Scott Green - excellent customer service and help in selecting. No pressure sales. Thank you Scott!!
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August 2023 by Joe Z.
Scott was my salesperson in Bellingham, WA and did a great job of helping me select my sofa and organize delivery. So far, so good!
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July 2023 by Samantha Hernandez
Andrea helped me find furniture that fits in our living space. She took the time to walk through the store, give suggestions on color and best deal for our budget. So friendly and helpful!