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October 2023 by Jeremy Schooler
I do not often post reviews. I’m not a complainer. I always try to look for the positive. That may have been a bit of my downfall in this relationship.Two plus years of excuses and chaos. From the initial meeting we had set plans and expectations. I take responsibility for not cutting ties sooner, but at the same time I can understand and empathize with the excuses that were made. Long story short over that time I paid them thousands for their work, and paid more in IRS late penalties. I can only imagine how much more was lost in business because of the distraction and not knowing my own books.9 months afterwards and I’m still having to go back find and fix issues with their work. I wish I could just go back and hit an undo button on everything they touched. At least that way I could go through step by step instead of going on a hunt to find the issues.All that said, it’s not so much that they did anything wrong, although they did and it’s very hard for me to tell the depth of it. It’s more just a complete lack of communication that ultimately gives no confidence in anything they did. So much costly frustration that just wasn’t necessary.Perhaps my biggest lesson is that there is a big difference between a bookkeeper and an accountant. This company offers bookkeeping services and even says they’ll train you, however that is simply not true and is very poorly executed. In my opinion looking back at it, they’re only goal is to file your taxes (eventually) and get themselves paid.
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September 2020 by shaun winslow
Jeannette works hard and is thorough. She pays attention to there details and always make sure to Deliver on time.
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September 2020 by Christopher Lux
Very professional and accurate accounting. We will be long-term customers.
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February 2020 by Dawn Day
These guys are amazing . They have done my personal and business taxes for years I would not be able to keep up with all of the changes from year to year without them. I have used other tax prep and CPA's in the past and feel very fortunate to have found Cecil and Whitlock.
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March 2018 by joann meyer
Best qualified and clients are treated with respect and kindness. Have dealt with them for years...
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February 2018 by Tana Schott
My taxes were done incorrectly the past 2 years. I now face IRS penalties as well as the cost associated with filing amendments, not to mention potential back-taxes owed and interest. I specifically explained to the 2 different CPAs I worked with that I was new at filing my business taxes and **very nervous** - that I would require help navigating each step of the process. Instead, they just plug-n-played with no regard for me as a client or for accuracy in their work. Filing federal taxes affects our livelihood. And I need to work with someone has a high work ethic, internal auditing procedures, and who LISTENS to and then cares for their clients. Whitlock failed to meet any of these requirements.
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January 2015 by Jeni Stuart
Cecil and his family staff are absolutely amazing! We have been clients for over 10 years and in two states and they are just as responsive as can be. When you are building a team for your business, these are your guys for legal/CPA matters.
