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December 2023 by Leah Jenkins
Let me just say that I have lived here for about a year now and cannot be more happy that my lease is ending. Lets start with the office hours, they are scattered and inconsistent with random weekdays off and an hour lunch not 3 hours after they open the building. (Opening at 10am and by 1pm the whole office has to close for an hour, sometimes more?!?) Keep your fingers crossed if you want to speak to someone. Now lets get into the landscaping and other contracted work they have on property, they choose the cheapest and rudest workers to provide services. Starting before 8am on a Monday you will be awoken to the lovely sound of leaf blowers and weed wackers right outside your window! How convenient! If you watch long enough you can even find them walking around the same spots to make up work to do! If you work from home, stay away from this place as there is noise constantly. Parking situation is a joke if you have more than one car to an apartment with about what looks like 10-15 visitor spots residents are supposed to use if they do not want to spend the additional $50 for a carport. Lastly if you really like an awkward living room space and hardly any room in the bedroom then you might have found your haven. I'd keep looking if you can, only apply if you are in a desperate way.Edit: The only good thing I can say is that the maintenance department is great. They are always on time, courteous, and knowledgeable on what they need to repair.
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October 2023 by Tracy M
I just moved into this apartments and I must say my experience with the move-in experience was amazing. Rebecca made it soo easy and smooth.The apartments are nice, management and maintenance people are great.I would recommend this place for anyone looking for a place to call home...N did I just forgot to say how convenient it is, close to bike trails,most businesses and a busline too if you don't feel like driving.I love it here.
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October 2023 by Gwen Herrera
Really happy that I decided to live here at the Ridge! Kudos to Tom and the whole leasing team for being so helpful and for explaining every detail about the property very well. They went above and beyond during the move in process and I am very thankful for that. Overall, I love the place and the people in this community!
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October 2023 by reggie
The apartments are littered with trash. Neighbors will leave trash outside the doors and along the stars. People will spill drinks making the stairs sticky. The walls, ceiling, and floors are thin. You can hear people's TV clearly.When you file noise complaints, nothing gets done about it. Management says that they inform other tenants, yet the problem persists for weeks and months. Complaints are addressed but never enforced. I've been dealing with loud downstairs neighbors and I've filed multiple noise complaints with video proof, but all management told me was "We'll send out an email to all the tenants in the building" and then the next day, the noise still happened. It's been happening for months.My neighbors car was stolen and the thieves backed out and hit my car. Management didn't do a single thing. Place is unsafe and unkept.--edit--They give you a "Courtesy Patrol" phone number to call for loud neighbors. I found out, the security team stopped doing business with The Ridge and The Shores, and I was never notified of this change nor was I given a new Courtesy Patrol phone number to call.
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August 2023 by Shantelle Hamilton
The maintenance team and staff at the Ridges & the Shored Apartments do their best to make sure our requests are complete within 24 hours. Thank you!
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August 2023 by amber spadaccini
I have lived here for the past 3 years, this is my first apartment to myself and it’s been wonderful, everyone is very helpful here and here for YOU. The maintenance and office people are awesome. Willing to help you in anyway they are able too. Parking can be a pain sometimes, but overall 10/10. I would recommend these apartments to anyone. Thank you guys
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July 2023 by Kimberly Casey
We are very happy to call The Ridge home. Shoutout to Bruce for helping make the move-in process so smooth. The leasing team here are helpful, prompt, and informed. The maintenance team also does great work with quick attention. This community is well cared for and it shows.
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July 2023 by Tazmia Dolce
Mr. Oleg went out of his way to help me jump start my car. He was so kind and very patience with us. Best maintenance at Ridge and Shore. And he’s the only one that greets people with a smile while happily doing his job, from picking up trash, putting all the garbage (that people are too lazy to put into the trash compactor) from doing small repairs in each unit. Thank you Mr. Oleg for serving with smile and having a genuine heart for the families!
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June 2023 by Todd Watson
My move in experience with Bruce was awesome. Things went quickly and smoothly every step of the way. He was great to work with and got me set up. I appreciate his follow up also.
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May 2023 by Ale A
I absolutely love Ridge and Shores! The staff is always great and they take care of us! Tom is always funny and Laura is always willing to help! Rebecca the manager is awesome at what she does! Thank you Ridge and Shores! You guys rock!
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May 2023 by Benjamin Rouse
I was very impressed with the move-in process at my new apartment. Tom, the leasing agent, was incredibly helpful and made the entire process very smooth. He answered all of my questions in a timely manner, and he went above and beyond to make sure that I had everything I needed. I would highly recommend this apartment to anyone looking for a new place to live.
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May 2023 by John Lambie
The Ridge & The Shores were so easy to move into. Bruce up at the office made sure that all my questions and concerns were acknowledged and fixed. The apartments are well maintained and are in a very convenient area.
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May 2023 by Mirna A Axon
I absolutely love Ridge and Shores! The staff is always great and they take care of us! Tom is always funny and Laura is always willing to help! Rebecca the manager is awesome at what she does! Thank you Ridge and Shores! You guys rock!
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January 2023 by Prawin Antony
Really love the team here at The Ridge and Shores. They were incredibly helpful throughout the move in process, especially Laura. She is a gem in the team. From Step 1 when we came for our tour to the day we moved in, they took the initiative to provide us with any assistance we needed.The location is great for anyone looking for a quiet place away from the city buzz, but close to the city center. For our family, pretty much everything we need is about 8-12 minutes away, so the Ridge and Shores was a perfect fit.Maintenance requests are processed quickly, from what I've seen so far. Definitely a good place to call home.
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December 2022 by Justina Sonthixay
I was inquiring about a two-bedroom unit and a gal by the name of Dulce was very professional and knowledgeable about the apartment. Given that she is bilingual was a major plus because my husbands English isn't that great and to have someone on property who can speak Spanish was great. She made sure all of our questions were answered and also making us feel right at home was a major plus for us. We will be back certainly after our lease is up.Dulce if you get a chance to read this, thank you so very much for providing us with your expertise. We highly appreciate your excellent customer service and your knowledge.
