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January 2024 by JB B.
Alright,there are at least five teller spots and maybe two drive thru spots or so,regardless of how many spots there are only two tellers working on a Friday afternoon,wow..I'd figured at least 3 maybe.but one of the two is working drive thru,still they don't have the foresight to have more tellers on shift to take care of the customers.Instead we have to wait a ridiculous amount of time to get our own money out of this financial institution.weather was kinda bad on this particular afternoon,but that shouldn't negate the fact that customers are still going to withdraw and deposit money...
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November 2023 by Kevin Merrill
Went in to get something notarized. Jeralyn Olsen was so helpful and thorough. This branch was fast and very helpful.
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October 2022 by Matt
Beware of scheduling appointments via app at this branch. They will just cancel your appointment without notifying you and you wont find out until you show up. This branch is also understaffed.
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October 2022 by Matthew Colby
Beware of scheduling appointments via app at this branch. They will just cancel your appointment without notifying you and you wont find out until you show up. This branch is also understaffed.
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May 2022 by Shannon B.
Worst bank ever! Customer service terrible, they charge for cashing their own checks, anything over 500 they require your personal information. If at all possible I NEVER will bring business to this establishment. I gave 1 star zero Star is not an option
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February 2022 by Alexis Alvarez
Tellers are rude, extremely slow and just soooooo unhelpful. Give them 0 stars if I could. Only come here cause local one is closed. Been here twice and both times treated the same. Place is terrible.
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February 2022 by Gary Downs
I love this branch. They are not responsible for people that wait until they reach window to fill out paperwork.
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July 2021 by Jinger Willis
Alex and Jared are so great. I have never had any problems here. I know the wait times have been a little longer then normal because of the world right now but these two guys are killing it
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July 2021 by Joshua Sherlock
Always great. Never a problem and no wait on most days.
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June 2021 by Merced S
Long waiting, frustrating.!Don’t come here.!
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April 2021 by Emma Hopkins
Our teller was okay once they warmed up to us, but my biggest concern was seeing employees wearing masks improperly and not wearing them at all. We’re still in a pandemic, I understand they may not have to work super closely to each other, but it’s irresponsible and unprofessional. I would avoid using anything besides the ATM here unless absolutely necessary.
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March 2021 by S M.
I am not sure why their ATM is always out of service, especially during Covid when drive up services are the only services open a lot of the time. I went here Saturday around 430pm, the money truck was parked in the atm drive through. I waited about 20 minutes while he was filling it (or so I assumed) and when he left, I pulled up and there was NOT an option to withdraw cash. What bank has a money truck remove all of the cash? I'm not sure what he was doing? This bank has consistently been out of service, their drive up and atm rarely works. I'd like to know what the issue is and am ready to switch banks because of this after 20+ years of banking with them. I tried calling the branch to leave a message, as this is the 4th time in 2 weeks that I couldn't use the atm, but the call is cut off and there is no option to leave a message now. Terrible customer service.
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March 2021 by comcast smith
Very sad situation of this branch. Don't even answer Phone
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March 2021 by Cory Watson
This is place is so slow 40 min to cash 1 check
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December 2020 by Aldert Navarro
Bank was only attending inner line which made everyone backed up. I was in line for over an hour
