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March 2024 by Shawntae Allen
The recipient didn’t receive the package in a timely manner so it wasn’t a good experience
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March 2024 by Robert Curtis
Email me requesting a review? Don't mind if I do. I ordered a fruit bouquet for my wife on Valentine's Day to be delivered to her work. She never received it. I attempted to contact the business multiple time to resolve this, but never heard back. I even tried contacting corporate. Ultimately, I had to contact my credit card to cancel the payment. If you choose to do business with them, hopefully you will have better luck than I did.
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March 2024 by Tim Mamedov
Terrible customer service. Incorrect pricing. Very rude cashier, she was very hostile when you ask simple questions
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February 2024 by Molly Shea Carman
I used their services for a very last minute celebration. They were great! Thanks again
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February 2024 by Am1 nsi
Was suppose to get an edible arrangement & they texted to confirm the address & said a delivery person would let me know when it arrived but no.. it says delivered & is no where near me & I was never communicated with.
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December 2023 by J & J
We have family in Seattle and have purchased items for them on several occasions. Each time the product has been fresh and delivered on time as promised. Once it was necessary to change the delivery date which was accomplished with no problem whatsoever.
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December 2023 by Soledad Garcia
Hello ,I work in this particular store ,few years ago and my experience was shocking the way they prepare the fruits before is deep in the chocolate. They use towels to clean the fruit to remove the water other wise the chocolate won't stay on the fruit but the towels are dirty, and nasty looking the area where is fruit is prepared,is very small and dirty and lots of Latinos working,hard and fast to prepare all the fruit arrangements plus they don't even give you break working 8 hours straight, owners don't care they just want the money this is my experience at this store , and from 2 yrs ago,until this present time probably still using the same method, I'm surprised people who ordered arrangements won't get sick of all this
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December 2023 by Susan Filkins
My sister sent me a fruit bouquet, and it was wonderful. Everything was fresh and it was so pretty and cheerful. The tart apple slices with chocolate and a little caramel and salt were incredible.
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December 2023 by Dorian Busby
I placed my order online to be delivered to my sister-in-law for her birthday. I had no challenges with the experience and my sister-in-law was very happy to receive the arrangement that was delivered on the specific day and in a timely manner.
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November 2023 by Serkan Ketenci
I like edible arrangements in general but this one is just terrible. As many mentioned, they don't provide a time window for deliveries and even when you submit the order well in advance, they don't deliver in the morning hours and wait so close to 5pm for delivery, which is useless for most business as everyone will be out already and the fruits would just ripe. Manager is just rude and unflexible, bad customer service. When I wanted to cancel the order, they denied it and it took me a good month to solve it through paypal resolution center. Never pay directly to this shop, use paypal or amazonpay so that you are covered with their guarantees and also use another edible arrangements shop if at all possible.
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October 2023 by Patricia MacArthur
I ordered from Edible Arrangements in Tucson who coordinated with the Kirkland store for a very successful and pleasant transaction. The chocolate covered strawberries were delicious and fresh I was told by the recipients.
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July 2023 by Laura Leal
Delicious and really pretty arrangements. The chocolate pineapples, bananas and strawberries are the best!! ?
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July 2023 by Teya K
This was perfect for mother's day. I was able to send delicious chocolate-covered fruits to mymother and my MIL while thousands of miles away from either of them. The company and the people preparing the platters were communicative all the way and double checked how I wanted them delivered (e.g. leaving at door if recipient was not at home, delivering/pick up due to heatwave). Would use again for special occasions or if I want to treat myself (both said the fruits were delicious!)
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July 2023 by Chie Ramiro
I ordered an arrangement for my family in Seattle. I took advantage of the free delivery. It was delivered on time. The chocolates and fruits came fresh even though my family lives more than 20 miles away from the Kirkland Edible Arrangments location.
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July 2023 by Madhu Kannan
This location has the worst customer service I have ever experienced. I placed an order at the Bellevue location for 5 PM, because they close at 6 PM and it was the most convenient for me.I get a call the day of saying that the order moved to the Kirkland location, which is a bit out of the way but I said ok I will just leave early. My commute to Kirkland is 30 minutes.It was getting late and I received a call from the same employee there asking if I was still coming - which I answered yes but it’ll be a bit past their closing time and I kindly requested for them to wait 15 minutes (5:15) because traffic was terrible in which they agreed, because I was on the way, (they also complained to me that they were the only one working all day but I didn’t see how that was my problem)I arrived at 5:11, tried to open the door and realized they had already left. I saw my order sitting in the fridge. I tried calling customer service, but nothing.Why would you leave knowing a customer was running late AND LET YOU KNOW they are on the way? They changed the location without letting me know my pickup time was closing time. I was really upset.The place called me later today (some other employee) asking if I was still coming, in which I said, I needed it yesterday and no longer want day old worth of arrangements. I requested a refund and they said because it’s already made they cannot refund it. Even after explaining the situation, they were argumentative and not understanding of the situation..They were extremely rude on the phone in which I was taken aback, especially after all the BS they did yesterday.NEVER GO HERE
