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February 2024 by Sarah Gustafson
Not open on the Sunday I tried to go.
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December 2023 by Holly Regan
The CSR at this location was very helpful, conversational, and informative regarding my situation with my service. I've been here twice and both were good experiences!
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November 2023 by Sebastian Lee
Service was speedy and nice. Highly recommend. The negative reviews are years old definitely not my experience. I’ve been to the Bellevue store too which is bigger but had some issues there so went here this time and am glad I did!
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August 2023 by Joseph Payne
Excellent customer service and fast plan setup!
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July 2023 by Oleg P
Great customer service! The guy here is really fast and very helpful and very good pricing. Thank you
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October 2022 by Wesley Wilson
Place smells weird like cooking. Family in back room arguing. Small customer area. No enthusiasm for making a sale. Went to Bellevue and got excellent competent help fairly quickly in a professional envionment.
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July 2022 by Michele Dana
Guy opened the door for me when he saw me outside a few moments before opening. Who does that?
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June 2022 by Howard Shin
They are not upfront about thingsThey increased a phone priceThey never refund the money $50dont' want to deal with them
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January 2022 by Bria L.
They scam they're clients and try to over charge them at 1:00 in the morning mine you I've never had metro pcs so how are you guys tryin to get money that's no your scam frauds I'll be filling a report with the police department shortly as well as call the proper people to get this facility taken down
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September 2021 by meron senbeto
Be aware of this place. Notice what they charge you. I’m so disappointed they cheated claiming they charge is for everything but charged me over $40 over.
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September 2021 by Ami Mungavin
Waited outside for half an hour in the heat. The store was filled with a family and kids not wearing mask. The clerk wasn't wearing one either. Decided on a different mobile user.
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August 2021 by Sean Curtis
Apparently whoever runs this store had something better to do this morning then sell me six iPhones... Showed up at 10: 02, no one there store is not open, waited until 10:15, no one there door still locked, and closed sign still on... I'm familiar with how rude the man in charge of the store is but I thought they at least wanted to pretend to be interested in making money.
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February 2021 by Maribel Beltran Powell
This place is shady.
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January 2021 by Claudia Ayala
Guy is rude
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September 2020 by Johnnie Machado
WARNING: DO NOT USE THIS STORE!!! Would rate ZERO stars if that was an option.We bought a Timex Family Connect watch for our child, which the charger broke after a couple months. We came into the store and was told by Marcio (branch manager) who told us he would call us tomorrow after he calls his boss (Luis). Received no call. Called him back over a week later and was told his boss had a charger he would give us as replacement, but would call his boss and get back to us. Over a week later, I called again. Marcio tells me he will call his boss right there. He calls on speaker and Luis says he sees one on Amazon for $7.99. I go on and there is no charger compatible with this watch! I call Marcio back and he says he’ll call his boss Luis. We got an absolute run-around for 3 weeks. This place has terrible customer service and no interest in helping the customer. We are extremely disappointed in the branch manager Marcio and his boss Luis. MetroPCS should take a good hard look at this branch and consider taking it back, because they are very poorly representing the company. DO NOT USE THIS BRANCH!!!
