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March 2021 by Jaxon W.
They don't care about the plastic pollution. They gave me at least 20 plastic bags when everything could have fit into about 2 or 3 every item had it's own bag this is just sad that this company and it's workers don't care about the environment. I pick up trash for my job and it doesn't help that they are just giving out hundreds of bags to everyone it seems like. Help me out let's start a petition to get plastic bags banned in Pullman!
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December 2020 by Cassandra Van Atta
Have had problems with them multiple times. Will be printing at Rite-Aid or online from now on.
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August 2020 by Elizabeth M.
HORRIBLE SERVICE!! Tried to order groceries for delivery because I got tested for Covid and was waiting for the results. I ordered at 10am and the only slot for delivery was 7-8pm. I selected this option and never got my groceries (or medicine I needed) and didn't even receive a call that they'd be late. So I called the following morning at 10am and they said they would get it delivered ASAP. Still no groceries at 6pm. Called again they said they would try and get it out by 7pm or call me. At 7:10pm i had not received a call or groceries. I called to change it to pickup because I could not go any longer without medicine. We waited 30 minutes for them to bring the groceries to the car after calling to check in. Seeing how everyone who got there after has already got their groceries I called again and apparently they failed to check us in even though she said over the phone you are checked in and we will bring out your items shortly. So they re-checked me in after failing to do so the first time. Finally after 45 minutes of waiting I got my groceries at 8:15 pm, when I had ordered them at 10am the PREVIOUS day. Not sure how I'm going to get groceries the rest of the time I am quarantined. Smh
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June 2020 by Dana O.
The employees are always friendly and seem like they don't mind their job. It seems like they are overworked though and not compensated enough for the work load put on them. If I could make a difference with my opinion it would be to tell management how lucky they are to have employees that seem to like their job even though the pay doesn't equal the effort they put out. And no, I am not an employee past or present, I just see the pressure put upon these people and notice they still seem to smile and be friendly to everyone.These people basically put themselves in danger everytime they come to work by the possible exposure to COVID-19, so in my opinion these people should receive not only a bonus but hazard pay. We all know Wal mart can more than afford it.***This review is for the Clarkston, Washington store***
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April 2020 by Paula L.
I was in to buy food & other items, when I attempted to use my SNAP food assistance, the machine denied me(twice). Manager attempted twice and told me no go, saddly I had to put everything on my, already maxed debit card. I call customer service and was told to bring back my receitp and they will make it right. Zach in Customer Service is the poster child for Fabulous Customer Srvice. He is happy to help solve your issue, with a smile. Extra appreciation during this crazy times we are living in. Much Thanks
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March 2020 by Julie S.
Please start leaving hygienic materials for the rest of us, this isnt a time to let people be selfish. It matters. Limit the products please.
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February 2020 by Gwen Palmer
Hard to find help in the photo department and machines usually arent working!
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February 2020 by Michael M.
I went to Walmart today to have a key made for my van. They had some trouble getting the key cut exactly, they eventually got one for me to try and it didn't work !! on top of that my original key no longer worked after having the duplicate made. They almost sent me away with a refund but one of the managers in sporting goods (pretty sure his name was Ron) anyway Ron goes out back and filed the copy by hand and then came out to the parking lot to make sure it worked. and it did ! Above and beyond. guy deserves a raise !
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October 2019 by Melissa Hookey
The clerk was extremely rude and tried to tell me what I could and could not print. She tried to lecture me about copyright even though that is a huge part of my academic studies, therefore I know all of the copyright laws by heart. Very disappointing and will not be going back there any time soon.
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October 2019 by Murali N.
Very efficient. My wife and I got the flu shots in under 10 minutes. Service was excellent and the folks were super friendly. They handled the insurance paperwork fast and it cost $0. I will recommend Walmart for getting flu shots in a jiffy.
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August 2019 by Missy S.
They don't even deserve one star The customer service counter at this store is ridiculous. They're constantly changing their rules for picking up or sending money. Service reps are rude and snotty. Will be using Venmo for all of my money tender needs and will recommend all of my friends do the same.
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May 2019 by Tricia M.
When we arrived at the store, we saw two dogs in a car in the parking lot . The windows were cracked, but the temperature read 77 degrees on my iPhone. The dogs were panting and trying to stick their heads out the window. We went to the service desk and told the employee, and they immediately asked for a member of management to come talk to us. I unfortunately don't remember the name of the manager, but it was an assistant manager. We told them what we saw, and told them we had a picture of the car. All he said in response was a barely audible "uh huh, uh huh." He didn't ask to see the picture. He didn't seem like he was going to do anything, but we thanked him and walked away. I continued to walk around the store while my aunt went back outside to make sure the dogs were okay. I waited to either hear an announcement asking someone who left their dogs in the car to come to the front, or for my aunt to tell me that the cops arrived to help the dogs. The people arrived back to their car after AT LEAST 30 minutes of the dogs being in the car. We didn't want to approach the people as you can never really be sure what people are capable of. The least the employees could have done would have been to tell us that they couldn't (or wouldn't) do anything. Then, perhaps we could've called someone else to help. I'm very disappointed in the management at this store. I worked at the service desk at Walmart for over 3 years, and we never would have treated a concerned customer like this. Part of being a good company is being socially responsible, and this was the opposite of that.
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October 2018 by Austin S.
They built the Pullman Walmart in 2012 and started scaling back the original Walmart in Moscow. Put in a new light to make getting into the store easier off bishop boulevard. Prices between the two are generally the same. Main difference is obviously Idaho versus Washington sales tax. More of a fan of the Idaho store but this one always seems bright and much much more inviting. Same layout for each store. Real difference is the staff but both stores have a majority of college students working along with locals. Up a bit on the "hill" but loads of parking all around. A great place to grab food, household items, or to walk around and kill time during finals week. If you can it's better to come up the hill from Zeppoz and park in the back. Avoids the light and some traffic off bishop boulevard.
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September 2018 by Andy Nelinger
Good place to shop good deals on the clearance aisle for summer stuff right now. Lies and other miscellaneous
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August 2018 by Stephanie Wysup
The staff took forever, my photos weren't ready when the email had been sent a couple hours prior, and they were very unhelpful.
