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January 2024 by Kristy Caywood
I use drive thur
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September 2023 by Al Tair
The staff was confident and fast. This is now a year later I was in the bank again needing assistance. They once again were very helpful and fast
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March 2023 by Wendy Gower
Always fast and courteous when I have stopped
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January 2023 by Jeramy Schultz
This is probably the slowest drive thru I have ever experienced. Which is funny, because they are trying to push as much business through the drive-through as possible. Even when there's only one or two cars, it takes forever. You are never a priority at this bank. Banker's hours are supposed to be from 9:00 to 5:00, but they're not even open for that..There's like one teller that is genuinely polite, everybody else just kind of looks past you. I was happy to come back to u.s Bank, but they really have taken quite the nose dive.
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September 2022 by Deb Severin
Excellent customer service, knowledgeable, friendly and helpful. Very short wait.
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July 2022 by Brigitte S.
Friendly helpful service. I'm new here and they are very helpful. I wish they were closer.
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May 2022 by Darian Kelley
You guys aren’t running a terrible bank and I do enjoy the experience banking here. However, can you please move your hours back to 6pm on Fridays? Most of the time, I can’t get to the bank until around that time on Friday’s and there are certain things I can’t do with an ATM, thus needing service. It’s been a hassle
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February 2022 by Lacy Iverson
This location is always experiencing last minute unexpected closures. Making it super inconvenient to bank. The next closest location is in Kennwwick by the mall, like 10 miles away. So frustrating! Why has this location been closed all week?
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December 2021 by P Klemet
Exactly what I was expecting. Accurate quick service.
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May 2021 by Bill & Kim Kerrigan
Why is the Jadwin Branch closed Monday - Thursday with limited hours open on Friday? Even the ATM Machine is not operative. There is no notice for reason for closure. I think it is time to find another bank, one that is more service oriented.
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May 2021 by sheri c
I only bank here for someone else, and I can't believe they are not open inside, and yesterday the drive through was closed, when open they don't have all lanes open. So I have to drive to another branch, who aren't open inside and don't have all the lanes open. Spent an hour one Saturday at the mall location in the drive through lane which reached out to the mall entrance.
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May 2021 by Chris Wharton
Hours said they were open @11:00 no one there ,no sign saying they were closed, drive through was not open, doors looked
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April 2021 by S U
ATM is usually broken in one way or another. The other option is to wait for 20-30min in the drive thru. Then another 15 min for them to deposit a check into your account.
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March 2021 by Mark Monopoli
It's time to open the lobby to business. This is insane that the only place you're not allowed into are the bank lobbies. Sitting in the drive thru for 45 minutes is getting old.
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March 2021 by Michaela Merriman
Super rude staff, even if just 1 person ahead of you in the drivethru it takes 20 to 25 minutes to pay a bill every time. Not always open when their hours say they are, sometimes closing early. Worst experience I have ever had with a bank and I am closing out my card. DO NOT BANK HERE, you will regret it!