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March 2024 by Ravi Bansal
I have ordered from this store twice and both times had a horrible experience. Last time, the food was an hour late, and this time, we were at the Seattle children emergency room and ordered parmasan breadsticks and cheesesticks with 2 extra pizza sauces and asked for plates and napkins. The driver didn't bring the extra sauce I paid for and didn't bring plates or the napkins. I called back around 11:35pm and was on hold for 25 min, and no one picked up the phone. Next day I called to complaint and the manager was extremely rude and tried to make it sound like it is my fault because I complained about the food last time as well and they are going to make sure that they'll not be crediting for the mistakes they made. I am never going to order food from this restaurant again.
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March 2024 by Guillermo Ortigoza
Poor services and request for the
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February 2024 by Hung Tran
Store did not deliver pizza and driver lied, saying that they "put it on the table". Neither I, nor my adjacent neighbors, nor the neighbors next to them, have tables in front of our doors.Called the store and the manager pretty much told me to take it up to corporate.I am a 6 minutes drive from this store, so I'm not sure what the difficulty even is.EDIT: I called back in and the manager gave me the Quality Guarantee, which means they redelivered. This time, the pizza did arrive!
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January 2024 by Samuel Wene
Parking: Always open spots for the most part to park, very friendly staff. Pizza was excellent!!
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December 2023 by Benjamin Adams
Very disappointing. The pepperoni stuffed crust was as thin as cardboard and the taste was on par, too. I feel awful writing this review but totally felt compelled to do so. The cinnamon dessert was okay though. I don't normally ask for a refund but probably should've considering we ate only 1.5 slices. Threw the rest out. Such a waste of what could've been a great pizza. No more Papa's for me! ?
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November 2023 by Bailee McDaniels
Really disappointed, my garlic sauce cup was pressed into the pizza and the pepper I got was smashed into the corner and the insides were gone…. Last time I ordered they didn’t give me a garlic cup and this time they smash it in my pizza. ?
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November 2023 by robert taylor
The employee's dont wear gloves. That's the only thing that needs to be
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September 2023 by rhoda smith
I picked up an order of pizza and a dessert for an incapacitated family member.1. Food- the pizza was almost devoid of toppings. Received less than the ordered amount of sauce. The dessert bites were burnt and missing one (says 8 on website, only received 7). The website says real cheese used. Didn't seem like it. It was a stuffed crust and it was spit out due to it being rubbery and ineatable.2. Service and atmosphere. I was ignored for a while. 2 employees too busy joking around with each other. A third looking frazzled and trying to do everything by himself. I was told by the frazzled one that all the sauces were there, so I didn't check. Plus it was a very small, dirty place and I took him at his word.It's a joke to go online this morning and find out that a customer has to call or come back within 30 minutes in order for this corporation to correct the problem.This was my first time going to this restaurant and won't ever go to another one again.
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September 2023 by Fedor Bokov
Ordered pizza . The store canceled order after an hour. Stayed on hold for 2 hours to try to get refund nobody answered the phone. Worst costumer service ever. Wouldn’t offer refund on order on the online chat.
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September 2023 by Ricardo Vivas
Poor service and staff won’t let you use the restroom. Don’t know what stupid policy gets in the way of allowing this basic human need to anyone.
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September 2023 by Al W.
App said pizza was ready - when I went in it hadn't even been cooked and the two homies in there smelled like they had been smoking dope as well - wonderful...
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August 2023 by Ian P.
Only been here twice both times they made a pretty terrible pizza and apparently when it says it's ready on the app it totally isn't
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July 2023 by Riny P
This is the Best tasting pizza from a pizza chain I've had so far. THE WORKS pizza... at least from this location, is on point EVERY SINGLE TIME. It's well worth every single penny. Stop being LAZY and order for take out. Tastes much better when it's just out of the oven!
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July 2023 by PhilE Sloniker
This is a takeout or delivery pizza shop only. We could only get the online special by ordering on our phone even though we were in store because we had an issue with the online ordering. The staff was extremely helpful since you cannot order no cheese on half the pizza online. He just had us order it normal and just verbally told him and he took care of it for us. We saved almost $5 by ordering it online and not in store.Vegetarian options: It's a pizza place so order what you want on your pizzaParking: There is free parking out front but a very limited number of spots. You might have to drive around the block once or twice.
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July 2023 by Mwanga Simwanda
I ordered a Pizza which was supposed to be delivered and waited for 3hours for it, seeing that it wasn’t coming I phoned to follow up, they never answer their phone. I decided to drive up there and the workers attitude is pathetic (train your stuff in public relations) they had the pizza on shelf and it was cold. I tried to negotiate for them to warm it up or give me a new one. The guy who was working 7/4/23 around 11:20pm literally threw the pizza in my face. Avoid this place at all cost.
