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March 2024 by Cynthia Trabold
Stance & Blair & Nikki Are Amazing Starbuck Stars at work , knowing & seeing they are creative master intelligent souls! Starbucks Ballard So Lucky to have them. And it was a great time for me to go to receive such amazing advice while it seemed many guests had their doggies with them & I was lovin the doggy eye candy , sweet moments Starbucks Ballard , glad y'all back, still missing the ghost of Lombardi's that once stood their. Thank You Stance Blair & Nikki for your sweetness! My Matcha Green rocked!
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January 2024 by Vladislav Voskresenskii
I love this team, I love their coffee and their service. I come to them as my family. Guys, you are the best.
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January 2024 by Chenara Johnson
Starbucks is always a great place to grab a coffee or a designer blend. Quick snacks are also available, as expected. There is lots of seating, with a positive Outlets, though. This particular bathroom was a little dirty. The employees were super helpful, patients and readily customized my drink selection.
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November 2023 by akarsh shetty
Amazing Customer Service - I moved to Ballard few months ago. Every single time I have been here the customer service has been outstanding, very engaged, authentic conversation. Ownership/accountability - i had a problem with the app, Fia one of the Barista's just apologized for the experience, verified my purchase, got my drink, rather than just say "sorry we dont see it in our system" - which is what has happened in other locations.I was working in the corner, sunlight hitting my screen - within 5 mins of me opening my laptop the store manager (i think) walked by and asked if he should pull the blinds down to reduce the glare (just forgot his name)You might read this and say "as it should be", but having been to many Starbucks, I can say it is not and this location has one of the best customer experiences.
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July 2023 by Ami Y.
I live pretty close to this Starbucks and I went in for the first time recently. I was surprised how big it is (with high ceilings) - I didn't expect that when I saw it from the outside. For the amount of space, there aren't as many seatings, but I'm assuming maybe the seat arrangements changed after COVID - especially since I have heard the store had to shut down because of the homeless people visiting the store during the pandemic. The staff is warm and friendly. I enjoyed my Frappuccino in the cool air-conditioned space. I saw that they offer key lime Frappuccino as their seasonal special after ordering this time, so I'm looking forward to return to try that next time.
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June 2023 by Meg T.
While I usually love the ease of mobile ordering and just picking up my drink from the closest Starbucks, I found my usual frappe extremely watery and not mixed well on my visit to this location. Although I considered taking it back, part of the reason I use mobile order is to remove barista interaction and waiting time (in addition to Starbucks always having coconut milk) so I just marked this location as one to avoid and continued on with my day.
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June 2023 by He Li (Momo)
I ordered a drink and asked to fill some hot water. The lady with pink/ purple hair did not fill the cap and said she need to charge me another drink for hot water. Also, she is not willing to give me the password for the restroom. Overall, she was not friendly and maybe discriminated.
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May 2023 by Thomas Meade
It's your standard starbucks. Does anyone know if they use the ubiquitous flip-around ipad for payments and the obnoxious pre-selected tip. Nobody likes that. If reading this, please incorporate this into your future reviews. I like to avoid places that do the ipad.
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April 2023 by Télie Mathiot
Start your morning right by enjoying a Starbucks coffee there. Our barrista Baxter was amazing and kind, just what you need to feel like you will get through the day. Great vibe and I loved seeing a few pups and dogs stopped by with their paw-rents.
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March 2023 by A Tree
My friend and I went there on Saturday 3/11 for an afternoon coffee. She ordered a venti but the barista made a grande. My friend politely mentioned to the barista that she ordered a venti rather than a grande. The barista grabbed the cup angrily and threw out the drink in the sink. She also slammed my drink down on the counter and spilled coffee. When she was done making the venti, she made a face and rolled her eyes, saying nothing to us the whole time. It wasn’t a delightful experience but maybe she was having a rough day.
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March 2023 by Pavel Filon
Did not allow to use the restroom because their restrooms are locked 30 minutes before Starbucks closed. She added, "I can refund your drink if you want."I did not ask to refund the drink, I just asked to use a restroom.
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February 2023 by Megan Olson
Had to pass up this location for another one because they got rid of all the seating. No place to do work on a computer while enjoying a coffee or hot chocolate.
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February 2023 by Shweta T.
This location is enormous and the people were nice. Cool view on the corner of Market street. Delightful pistachio steamer and hot cocoa.
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February 2023 by Ganbaatar E.
i dont even know what drink is that!! I ordered cold brew irish cream but i got ices latte !!! Manager Chris wass sooo petty , rude and barista lady untrained she doesn't know what she is doing. The worst STARBUCKS I've ever had in my life!!!!!!!!!
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September 2022 by Victor Agababov
The saddest Starbucks I've ever seen. Empty, no sitting, no one feels welcome.
